Forum Discussion
Groups not visible in Outlook 2016 (professional version)
I have seen this issue in our organisation and around 10 users were unable to see O365 groups... better part is that other users were able to see the O365 groups.. so what I noticed is that the affected users were using Outlook 2016 Professional Plus MSO (16.0.4549.1000).
Once we switched to Outlook 2016 Pro plus the issue was resolved. No changes were made anywhere else...
Thanks
Rnishat0786 I had similar issue. I was trying to install on a clean windows pc, O365 Pro Plus Retail (Microsoft Outlook for Microsoft 365 MSO (16.0.12827.20238)) offered by office.com and there was nothing related to Office Groups (there was no ribbon "Groups" group or any other options). I tried both x32 and x64 with no results.
I ended up downloading and installing Office 2016 Professional Plus (ProPlusRetail.img) which fixed the Groups issue and (without entering any license) it automatically updated to Microsoft Outlook 2016 MSO (16.0.9029.2106) and then to Microsoft Outlook for Microsoft 365 MSO (16.0.12827.20200) keeping the Groups functionality and activating using my o365 license...
I also tried uninstalling and installing again using the initial installer from office.com and behold, the Groups options were still there (of course I didn't cleanup any registry or AppData configurations between the various installations).
Hope it helps anyone out there going crazy over the missing groups, although it's definitely not a clean solution..
cbotsikas ...it works! Thank you very much for your efforts. We had the same issue with a new PC, groups not displayed in Outlook (Office Enterprise).
