Default OneNote missing for user

Hello Guys,

Not sure if anyone has run into this before. I have a user who is just missing the default provisioned OneNote Notebook that is typically shown as "User @ work"

When I go into their OneNote it defaults to a team/shared OneNote, and if I try to go back to load other notebooks it just refreshed back to the same team/shared one.

This is entirely in the online application. The navigation controls in the desktop app are allot better, and we will be rolling out ProPlus to the user in about two weeks, but wanted to see if I could get on top of this before then.

Thanks! Any advice/if you guys have seen this before would be greatly appreciated.

Adam