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Fixing a Corrupted Silverlight Installation

Enamul_Khaleque's avatar
Enamul_Khaleque
Icon for Microsoft rankMicrosoft
Nov 16, 2018
First published on MSDN on May 10, 2013

Recently I have dealt with few cases where a Silverlight app keeps on crashing on few machines while it works fine on others regardless of browser versions.  As you can sense, this is likely a machine specific issue and something to do with the installed Silverlight runtime. The solution may seem easy, just uninstall via Control Panel and reinstall, yet the problem persists. The reason was that the regular uninstaller couldn't remove all the bits and pieces (filesystem, registry etc) of Silverlight runtime due to some corruption in filesystem or registry. If you are facing similar issue, here is a solution for you.


Good news is, we have an uninstaller that is designed to completely remove Silverlight from your machine. Here are the steps to follow:



  • Download Fixit50747 msi from here ( if you are on Windows 8 , please follow this link instead)

  • Close all Browser windows. If your browser is running, you will get following message to close them:




  • Launch the msi, Agree to the terms and conditions and click Next:




  • Fixit will create a restore point should it needs to rollback itself:




  • Here on, the Silverlight removal is automatic. Once done, just Close the final window:




The above steps ensure a complete removal of Silverlight from your troubled machine. Now just browse to the Silverlight App,  a fresh new runtime will be installed for you automatically. Alternatively,  you can reinstall Silverlight by clicking here



Updated Nov 16, 2018
Version 2.0
  • ShellyDxGen's avatar
    ShellyDxGen
    Copper Contributor
    Dec 27, 2023
    Jim22122 did you find the fix? I have been using Ctrl + D in MS Excel for over 25 years and it just stopped working for me this month. I'm wondering if is has something to do with new safety protocols with my current employer; OneDrive; some other random software that prevents it. Same as you Ctrl + R still works to fill right; my workaround is to add Fill Down to my quick access toolbar. So frustrating. (Menu path is Home > Editing menu > Fill > Down right click to add to Quick Access) (Keystrokes - Alt H, Fi, menu key, A)
    • ShellyDxGen's avatar
      ShellyDxGen
      Copper Contributor
      Dec 28, 2023

      Today someone posted on anther thread that it could be a shortcut in WebEx. For me it was. In the WebEx desktop app I went to my profile picture, Settings, Keyboard Shortcuts, Meetings & Calls, and disabled all the keyboard shortcuts including Ctrl+D decline call.

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published on MSDN on May 10, 2013 Recently I have dealt with few cases where a Silverlight app keeps on crashing on few machines while it works fine on others regardless of browser versions.","body":"\n \n \n First published on MSDN on May 10, 2013\n \n
\n

\n Recently I have dealt with few cases where a Silverlight app keeps on crashing on few machines while it works fine on others regardless of browser versions.  As you can sense, this is likely a machine specific issue and something to do with the installed Silverlight runtime. The solution may seem easy, just uninstall via Control Panel and reinstall, yet the problem persists. The reason was that the regular uninstaller couldn't remove all the bits and pieces (filesystem, registry etc) of Silverlight runtime due to some corruption in filesystem or registry. If you are facing similar issue, here is a solution for you.\n

\n
\n

\n Good news is, we have an uninstaller that is designed to completely remove Silverlight from your machine. Here are the steps to follow:\n

\n
\n \n
\n

\n \n

\n
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\n

\n \n

\n
\n \n
\n

\n \n

\n
\n \n
\n

\n \n

\n
\n

\n

\n
\n

\n The above steps ensure a complete removal of Silverlight from your troubled machine. Now just browse to the Silverlight App,  a fresh new runtime will be installed for you automatically. Alternatively,  you can reinstall Silverlight by clicking\n \n here\n \n

\n
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\n

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\n

\n \n","body@stringLength":"2963","rawBody":"\n \n \n First published on MSDN on May 10, 2013\n \n
\n

\n Recently I have dealt with few cases where a Silverlight app keeps on crashing on few machines while it works fine on others regardless of browser versions.  As you can sense, this is likely a machine specific issue and something to do with the installed Silverlight runtime. The solution may seem easy, just uninstall via Control Panel and reinstall, yet the problem persists. The reason was that the regular uninstaller couldn't remove all the bits and pieces (filesystem, registry etc) of Silverlight runtime due to some corruption in filesystem or registry. If you are facing similar issue, here is a solution for you.\n

\n
\n

\n Good news is, we have an uninstaller that is designed to completely remove Silverlight from your machine. Here are the steps to follow:\n

\n
\n \n
\n

\n \n

\n
\n \n
\n

\n \n

\n
\n \n
\n

\n \n

\n
\n \n
\n

\n \n

\n
\n

\n

\n
\n

\n The above steps ensure a complete removal of Silverlight from your troubled machine. Now just browse to the Silverlight App,  a fresh new runtime will be installed for you automatically. Alternatively,  you can reinstall Silverlight by clicking\n \n here\n \n

\n
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\n 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