Historically, field workers supporting cases for Medicaid members of their health plan used manual processes to track Home Modifications (ramp needed, pets present, support bars needed in the bathroom, etc.). With the Home Adaptations Power Apps, customers can replace those manual systems with modern applications for case managers and field inspectors that include automatic email communication between contractors for case, bid, and project management.
Typical home modification support is manual, disjointed, and wrought with human error:
Updating the field servicing solution to a modern platform significantly improves outcomes and patient satisfaction:
The Home Adaptations Power Apps suite includes a Model Drive App for the back of the house, a Canvas App for field inspectors, and a handful of Flows to support an end-to-end solution. As a quick walkthrough:
Let's partner together to help provide quick and effective home adaptations for people with needs.
Thanks for reading, Shelly Avery |Email, LinkedIn
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