Supporting and training end users on Microsoft 365 services and software is a priority for organizations rolling out Office 365, Windows 10, and more. But how to go about the getting content, setting up a mechanism for delivery, and supporting users in an ongoing basis presents a challenge for many organizations. Thankfully with Microsoft 365 orgs have everything they need to deliver a robust, extensible, solution for training and supporting users in an ongoing fashion.
In this two-part webcast series, I walk through, step by step, standing up foundational services and then integrating them in to an integrated, extensible, training and support solution for corporate end users. I addition to the two video recordings I have also uploaded the slide decks for each session as well as a Step by Step document detailing each step in building out, and integrating, the services in to a seamless experience for end users.
Slides and Documentation (On LinkedIn Point Drive):