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JohanG's avatar
JohanG
Copper Contributor
Mar 19, 2020
Solved

Will there ever be an option to make chat not persistent?

We would like to limit discover-ability of chat logs in PRA requests (like we do with S4B at the moment). Even an option for 1 day persistence would work!

  • The way Teams chats are stored are slightly different than S4B. And as you know, S4B did not have persistent chat, stored its conversation history in the user's mailbox and could be easily deleted by the user. Teams stores its chats in the user's or Group's mailbox but is hidden from the end user having the ability to delete them. This is now an admin controlled function. Today, the least amount of time a chat can be stored is 30 days. We are looking at lesser time options but don't have a definitive timeline yet.

4 Replies

  • jason_rivco's avatar
    jason_rivco
    Copper Contributor

    JohanG 

     

    We've had single day retention of Teams chat available for about a month now. We have not tested it out yet though. Previously, with 30 day retention, we had a problem with Exchange Managed Folder Assistant skipping over content less than 10MB in size causing the retention policies to be useless. I am not sure if this is still a problem. 

  • The way Teams chats are stored are slightly different than S4B. And as you know, S4B did not have persistent chat, stored its conversation history in the user's mailbox and could be easily deleted by the user. Teams stores its chats in the user's or Group's mailbox but is hidden from the end user having the ability to delete them. This is now an admin controlled function. Today, the least amount of time a chat can be stored is 30 days. We are looking at lesser time options but don't have a definitive timeline yet.

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