Forum Discussion
Teams Calling and Cost
In addition to the audio license cost, is there a cost for using the dial-in number from the audio conference or making calls using Teams to other Teams members?
Hi DeeWon,
#1. Teams calls to/from one person using the Teams client to another person using the Teams client is included in the service.
#2. Teams calls to/from one person using the Teams client to another person using a regular phone requires the addition of Microsoft Phone System + either a Microsoft Calling Plan or Direct Routing.
#3. Teams Meetings are free for people using either the Teams client or joining via a browser. The addition of Audio Conferencing allows for people to dial into a meeting with a regular phone.
Happy to detail this with you in depth. Please connect with me privately and I can go over your specific use cases.
5 Replies
Paul MeachamMicrosoft
Hi DeeWon,
#1. Teams calls to/from one person using the Teams client to another person using the Teams client is included in the service.
#2. Teams calls to/from one person using the Teams client to another person using a regular phone requires the addition of Microsoft Phone System + either a Microsoft Calling Plan or Direct Routing.
#3. Teams Meetings are free for people using either the Teams client or joining via a browser. The addition of Audio Conferencing allows for people to dial into a meeting with a regular phone.
Happy to detail this with you in depth. Please connect with me privately and I can go over your specific use cases.
Paul Meacham Thanks, but is there a cost per minute or for using the dial-in outside of the yearly license for audio conference? Of course excluding toll free numbers.
- Morné PretoriusCould you please engage your account team for more specific details. You could also reach out to me @ mornep@microsoft.com for more information.
- Paul Meacham
Hi rheidorn , Please look at this link which details what is available with Phone System and what is not available for GCC High: https://docs.microsoft.com/en-us/microsoftteams/here-s-what-you-get-with-phone-system
- Is there a resource available that shows which Teams calling features are currently available in GCC-High?
