FastTrack is a service designed with one goal in mind: helping you get the most value out of your Microsoft 365 investment. It’s available with your eligible Microsoft 365 subscriptions at no additional cost.
FastTrack provides guidance to plan, deploy, and adopt Microsoft 365 services. Many customers take their first steps with FastTrack on our website, www.microsoft.com/fasttrack, which include leveraging best practices, deployment guidance, and an automated process to request FastTrack assistance.
Today, we’re pleased to announce a simplified Request for Assistance (RFA) experience. It provides contextual guidance, helps you select the most important scenarios and products and takes less time to complete. Improvements include:
An intuitive, step-by-step process saves time by giving you the option to import a previously completed success plan, auto populating relevant information, and up-front visibility into the products your organization is eligible to request FastTrack assistance for.
Logically grouped scenarios, to help determine your organization’s objectives, are now easier to select and can guide your deployment and adoption priorities.
A detailed summary page helps you confirm and make edits to your information before submission and provides guidance to get your started, while the FastTrack team processes your request and follows up.