![\"Exchange](\"https://techcommunity.microsoft.com/legacyfs/online/media/themes/exchange/images/452593_EASPolicy-RequireActiveSync.png\")
Fig 1: Exchange ActiveSync policy requiring device encryption
Many Exchange Server customers have reported issues logging on to Exchange using iPhone devices older than iPhone 3GS. iPhones support Exchange ActiveSync (EAS), the same protocol supported by Windows Mobile devices, and licensed by many other mobile device manufacturers.
\nExchange Server 2007 SP1 and later support many additional policy settings. Two policy settings that are of interest here are:
\n The iPhone 3GS supports device encryption, and is the first version to do so. Previous iPhone models, including the iPhone 3G, do not support device encryption. Additionally, before iPhone OS 3.1, these devices did not communicate their policy status correctly, resulting in the devices being able to connect to Exchange Server, even if your Exchange ActiveSync policy required device encryption and did not allow non-provisionable devices.
\niPhone OS 3.1 correctly reports its policy status. As a result, if your policy requires device encryption and doesn't allow non provisionable devices, previous models of iPhone which don't support device encryption are prevented from accessing the mailbox.
\nAfter considering your organization's security policy, if you need to allow older iPhone devices to connect, you can modify the Exchange ActiveSync policy to either allow non provisionable devices, which will still enforce device encryption on devices that do support it, or you can disable device encryption. Note, allowing non-provisionable devices allows devices that may enforce some policies, or may not enforce any policies at all. Alternatively, you can create another policy which does not require device encryption, and apply it only to mailbox users with devices that do not support device encryption.
\nFor more details about Exchange ActiveSync policies, see Understanding Exchange ActiveSync Mailbox Policies in Exchange 2007 documenation.
\n\n
","body@stringLength":"3058","rawBody":"
Many Exchange Server customers have reported issues logging on to Exchange using iPhone devices older than iPhone 3GS. iPhones support Exchange ActiveSync (EAS), the same protocol supported by Windows Mobile devices, and licensed by many other mobile device manufacturers.
\nExchange Server 2007 SP1 and later support many additional policy settings. Two policy settings that are of interest here are:
\n![\"Exchange](\"/legacyfs/online/media/themes/exchange/images/452593_EASPolicy-RequireActiveSync.png\")
The iPhone 3GS supports device encryption, and is the first version to do so. Previous iPhone models, including the iPhone 3G, do not support device encryption. Additionally, before iPhone OS 3.1, these devices did not communicate their policy status correctly, resulting in the devices being able to connect to Exchange Server, even if your Exchange ActiveSync policy required device encryption and did not allow non-provisionable devices.
\niPhone OS 3.1 correctly reports its policy status. As a result, if your policy requires device encryption and doesn't allow non provisionable devices, previous models of iPhone which don't support device encryption are prevented from accessing the mailbox.
\nAfter considering your organization's security policy, if you need to allow older iPhone devices to connect, you can modify the Exchange ActiveSync policy to either allow non provisionable devices, which will still enforce device encryption on devices that do support it, or you can disable device encryption. Note, allowing non-provisionable devices allows devices that may enforce some policies, or may not enforce any policies at all. Alternatively, you can create another policy which does not require device encryption, and apply it only to mailbox users with devices that do not support device encryption.
\nFor more details about Exchange ActiveSync policies, see Understanding Exchange ActiveSync Mailbox Policies in Exchange 2007 documenation.
\n\n
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3.1","moderationData":{"__ref":"ModerationData:moderation_data:598550"},"body":"What about certificate enrollment for IPhones? How can you get the certificate on the IPhone device if private key export is not allowed?","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"137","kudosSumWeight":0,"repliesCount":0,"postTime":"2009-10-12T16:27:10.000-07:00","lastPublishTime":"2009-10-12T16:27:10.000-07:00","metrics":{"__typename":"MessageMetrics","views":961},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"entityType":"BLOG_REPLY","eventPath":"category:Exchange/category:products-services/category:communities/community:gxcuf89792board:Exchange/message:598533/message:598550","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:598549":{"__typename":"ModerationData","id":"moderation_data:598549","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"BlogReplyMessage:message:598549":{"__typename":"BlogReplyMessage","author":{"__ref":"User:user:-1"},"id":"message:598549","revisionNum":1,"uid":598549,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Blog:board:Exchange"},"parent":{"__ref":"BlogTopicMessage:message:598533"},"conversation":{"__ref":"Conversation:conversation:598533"},"subject":"Re: Exchange ActiveSync and iPhone OS 3.1","moderationData":{"__ref":"ModerationData:moderation_data:598549"},"body":"Yes, Bharat, but if the \"allow non-provisionable devices\" check box is checked, it behaves differently. In that case, it will respond to a device that doesn't send a policy key with a \"449 - needs provisioning\" error, making it clear what's required. If the check box ISN'T checked, it always responds with a \"403 - not authorized\" error. I believe it's this inconsistency that prevented the iPhone syncing with servers that had the check box unchecked before version 3.1 of the iPhone software.","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":0,"repliesCount":0,"postTime":"2009-10-06T03:30:08.000-07:00","lastPublishTime":"2009-10-06T03:30:08.000-07:00","metrics":{"__typename":"MessageMetrics","views":961},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"entityType":"BLOG_REPLY","eventPath":"category:Exchange/category:products-services/category:communities/community:gxcuf89792board:Exchange/message:598533/message:598549","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:598548":{"__typename":"ModerationData","id":"moderation_data:598548","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"BlogReplyMessage:message:598548":{"__typename":"BlogReplyMessage","author":{"__ref":"User:user:-1"},"id":"message:598548","revisionNum":1,"uid":598548,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Blog:board:Exchange"},"parent":{"__ref":"BlogTopicMessage:message:598533"},"conversation":{"__ref":"Conversation:conversation:598533"},"subject":"Re: Exchange ActiveSync and iPhone OS 3.1","moderationData":{"__ref":"ModerationData:moderation_data:598548"},"body":"@sltech: You can post in the Exchange forum (mobility) on Technet, or contact your device vendor for support.","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"109","kudosSumWeight":0,"repliesCount":0,"postTime":"2009-10-06T00:46:12.000-07:00","lastPublishTime":"2009-10-06T00:46:12.000-07:00","metrics":{"__typename":"MessageMetrics","views":963},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"entityType":"BLOG_REPLY","eventPath":"category:Exchange/category:products-services/category:communities/community:gxcuf89792board:Exchange/message:598533/message:598548","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:598547":{"__typename":"ModerationData","id":"moderation_data:598547","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"BlogReplyMessage:message:598547":{"__typename":"BlogReplyMessage","author":{"__ref":"User:user:-1"},"id":"message:598547","revisionNum":1,"uid":598547,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Blog:board:Exchange"},"parent":{"__ref":"BlogTopicMessage:message:598533"},"conversation":{"__ref":"Conversation:conversation:598533"},"subject":"Re: Exchange ActiveSync and iPhone OS 3.1","moderationData":{"__ref":"ModerationData:moderation_data:598547"},"body":"@Pete/nephmon: That seems logical - 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It seems you can't do the lazy provisioning now where you can wait for 449 response and then do the Provision. You have to preemptively provision before the first actual request.","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":0,"repliesCount":0,"postTime":"2009-10-03T04:12:21.000-07:00","lastPublishTime":"2009-10-03T04:12:21.000-07:00","metrics":{"__typename":"MessageMetrics","views":963},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"entityType":"BLOG_REPLY","eventPath":"category:Exchange/category:products-services/category:communities/community:gxcuf89792board:Exchange/message:598533/message:598546","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:598545":{"__typename":"ModerationData","id":"moderation_data:598545","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"BlogReplyMessage:message:598545":{"__typename":"BlogReplyMessage","author":{"__ref":"User:user:-1"},"id":"message:598545","revisionNum":1,"uid":598545,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Blog:board:Exchange"},"parent":{"__ref":"BlogTopicMessage:message:598533"},"conversation":{"__ref":"Conversation:conversation:598533"},"subject":"Re: Exchange ActiveSync and iPhone OS 3.1","moderationData":{"__ref":"ModerationData:moderation_data:598545"},"body":"(I'm pete from the last post). BTW, I send PolicyKey of 0 on the first request, expecting to get a 449 response, but always get a 403. It's the same no matter which version of the protocol I implement, 2.5, 12.0 or 12.1. OPTIONS works OK, though, so I'm authenticating correctly.\n
/discussions/officegraph/deviceid-against-signed-in-user-/4090349