I continue to run into this issue over and over in the field so I wanted people to be aware of this possible problem. In a Database Availability Group (DAG), if your databases are randomly mounting or flipping from one server to another, for no apparent reason (including across datacenters) you may be suffering from your network interface card (NIC) going to sleep. And that’s not a good thing.
Power Management on the NIC
In the power management settings for the NIC on Windows Server, make sure you are not allowing the NIC to go into power save mode. Why is this important? It seems like at least once a month I’ve run into customers who have this power management setting turned on and more than one of them even had it turned on for their replication network. They were seeing some odd behavior - for example, their databases randomly flipping from one DAG node to another for no apparent reason. And yes, they were all on physical machines.
Here are the steps to look at this configuration: use Device Manager to change the power management settings for a network adapter.
To disable all Power Management settings in Device Manager, expand Network Adapters, right-click the adapter > Properties > Power Management, and then clear the Allow the computer to turn off this device to save power check box.
Figure 1: Disable power management for the network adapter from the Power Management tab
Some of your network adapters may not have the Power Management tab available. This is a good thing, as your NIC is not able to go to sleep. This means there is one less item to worry about in your setup!
CAUTION Be careful when you change this setting. If it's enabled and you decide to disable it, you must plan for this modification as it will likely interrupt network traffic. It may seem odd that by just making a seemingly non-impacting change that the NIC will reset itself, but it definitely can. Trust me; I had a customer ‘test’ this during the day by accident… oops!
PowerShell to the rescue
In addition, now that PowerShell is able to be used for just about everything, there is this page that has a PS script available to make this change. There are additional links and related forum threads to review with supplementary information near the bottom of the script download page.
This modifying script will run against all physical adapters to the machines you deploy it to, and you can also modify the script to disable wireless NIC’s. With PS, don’t forget that you can use this script to blast down these changes to all of your Exchange servers with a single step.
GPO and regedit
For those of you that are more comfortable with regedit and creating GPO’s to help control these settings, that option is also available. This page has information on both ‘one off’ fixes that you can download a .reg file and manually deploy, or using GPO Preferences, you can edit the values in a GPO and apply those changes to an Exchange Server OU (Organizational Unit).
The one step to note with the regedit process is which NIC you are working with and how many NIC’s your server has. The registry only knows of the first, second, third, etc. number of NIC’s. Now if you have identical builds between all of your servers, then this option certainly will ensure that all current and any future servers placed into an OU with the GPO applied will adhere to the proper registry settings.
Also don’t forget, you can record all of your changes on a Windows Server 2008R2 or higher OS, by using the Problem Steps Recorder (PSR) tool.
There you have it: if your DAG Databases are randomly becoming active from one server to another with no apparent reason, you may have a sleepy NIC. Please confirm that you have avoided this setting as you build out not only your DAG environment, but all Exchange related servers. Thank you.
Well, apparently some of you aren't seeing your comments come across right away and are clicking send 2 or 3 times... but no one has removed those comments. Just dropping in to say WTF is noone saying ANYTHING about this BOGUS green AGENDA. The entire thing started plenty of years ago and I think it STINKS. They have it in USB connections of COURSE, so I know all about it. I presume this is the reason that my WIFI disconnects 20 seconds after connecting. If you have WINDOWS PRO you can use Group policy to change certain WINDOWS CONNECTION MANAGER protocols, and yes on some of my machines I can do it. But not all. So I found this ALSO is in the Network Adapters properties- configure (above the list that you used to use to change your ipv4 settings, is a button that says CONFIGURE) so you can use this CONFIGURE button and YOU WILL SEE THE POWER MANAGEMENT in the upper row of tabs and SURE ENOUGH IT IS SET TO HAVE THIS CONFOUNDED COMPANY DISABLE YOUR NETWORK ADAPTER at the bequest of the GOD DMND WEF who KILL people for malthusian reasons AS WELL as internet connections!!!!!!!
Editing to note that after I unselected "allow windows to turn off this to save power" the appearance of my network adapters pane changed from medium icons to a very short list containing bluetooth
wifi
ethernet
Which took aback me a minute, but double clicking each of these 'details' type listings gets the same properties box as the usual icons gets.
Thank you Terrance for the feedback, glad it helped your situation. And thank you for helping me pin point this error.
Also, I'm getting other feedback from engineers and it appears that (most/all?) HP NIC's do not have the power management tab available. Which is a good thing.
Thank you Terrance for the feedback, glad it helped your situation. And thank you for helping me pin point this error.
Also, I'm getting other feedback from engineers and it appears that (most/all?) HP NIC's do not have the power management tab available. Which is a good thing.
Thank you Terrance for the feedback, glad it helped your situation. And thank you for helping me pin point this error.
Also, I'm getting other feedback from engineers and it appears that (most/all?) HP NIC's do not have the power management tab available. Which is a good thing.
Excellent article! Changing that setting stopped the constant flipping of my DAG DBs. Mine were all ESX VMs but apparently it happens with physicals as well. Definitely a must for an Exchange server build.
But, if this is enabled by default at OS level then this is wrong as per my view, MS should disbale this by default in next rollup or SP release ...I know power saving is also important but it should not create this type of unnecessary issue in the email service of organization..
@ Mike_O'Neill - The permanent fix would probably be a GPO/DSC (PowerShell 4.0's Desired State Configuration) setting that tells all NICs on the host to disable Power Saving; then you set that GPO on your Server Group(s).
Here's the Official Method to doing it, under 'Fix It Myself' it lists the Registry entry - there is one per-device, so one would need a way to enumerate all devices under that:
@ Joshua Bines: I actually only found it on virtual servers at first (running on VMWare), then, ran into more setups and found it on any/all types of servers. I think it depends on the driver, as I have seen several (and others pointed out) NIC's don't even have the 'power management' tab. Which is ideal. I don't know of a compiled list of which drivers/versions have/do not have the power management tab.
@ Will Shepherd: I doubt it would require a reboot, as the setting takes effect upon making the change. You are correct, the NIC will reset itself. Unfortunately, I can't test this, as my hyper-v server NIC's do not have the power management tab available. Maybe someone can verify if they use the PS that it does not require a reboot? I just don't have current access to a machine that I can test.
@ Joshua Bines: I actually only found it on virtual servers at first (running on VMWare), then, ran into more setups and found it on any/all types of servers. I think it depends on the driver, as I have seen several (and others pointed out) NIC's don't even have the 'power management' tab. Which is ideal. I don't know of a compiled list of which drivers/versions have/do not have the power management tab.
@ Will Shepherd: I doubt it would require a reboot, as the setting takes effect upon making the change. You are correct, the NIC will reset itself. Unfortunately, I can't test this, as my hyper-v server NIC's do not have the power management tab available. Maybe someone can verify if they use the PS that it does not require a reboot? I just don't have current access to a machine that I can test.
@ Joshua Bines: I actually only found it on virtual servers at first (running on VMWare), then, ran into more setups and found it on any/all types of servers. I think it depends on the driver, as I have seen several (and others pointed out) NIC's don't even have the 'power management' tab. Which is ideal. I don't know of a compiled list of which drivers/versions have/do not have the power management tab.
@ Will Shepherd: I doubt it would require a reboot, as the setting takes effect upon making the change. You are correct, the NIC will reset itself. Unfortunately, I can't test this, as my hyper-v server NIC's do not have the power management tab available. Maybe someone can verify if they use the PS that it does not require a reboot? I just don't have current access to a machine that I can test.
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I continue to run into this issue over and over in the field so I wanted people to be aware of this possible problem. In a Database Availability Group (DAG), if your databases are randomly mounting or flipping from one server to another, for no apparent reason (including across datacenters) you may be suffering from your network interface card (NIC) going to sleep. And that’s not a good thing.
\n
Power Management on the NIC
\n
In the power management settings for the NIC on Windows Server, make sure you are not allowing the NIC to go into power save mode. Why is this important? It seems like at least once a month I’ve run into customers who have this power management setting turned on and more than one of them even had it turned on for their replication network. They were seeing some odd behavior - for example, their databases randomly flipping from one DAG node to another for no apparent reason. And yes, they were all on physical machines.
\n
Here are the steps to look at this configuration: use Device Manager to change the power management settings for a network adapter.
\n
To disable all Power Management settings in Device Manager, expand Network Adapters, right-click the adapter > Properties > Power Management, and then clear the Allow the computer to turn off this device to save power check box.
\n
Figure 1: Disable power management for the network adapter from the Power Management tab
\n
Some of your network adapters may not have the Power Management tab available. This is a good thing, as your NIC is not able to go to sleep. This means there is one less item to worry about in your setup!
\n
CAUTION Be careful when you change this setting. If it's enabled and you decide to disable it, you must plan for this modification as it will likely interrupt network traffic. It may seem odd that by just making a seemingly non-impacting change that the NIC will reset itself, but it definitely can. Trust me; I had a customer ‘test’ this during the day by accident… oops!
\n
PowerShell to the rescue
\n
In addition, now that PowerShell is able to be used for just about everything, there is this page that has a PS script available to make this change. There are additional links and related forum threads to review with supplementary information near the bottom of the script download page.
\n
This modifying script will run against all physical adapters to the machines you deploy it to, and you can also modify the script to disable wireless NIC’s. With PS, don’t forget that you can use this script to blast down these changes to all of your Exchange servers with a single step.
\n
GPO and regedit
\n
For those of you that are more comfortable with regedit and creating GPO’s to help control these settings, that option is also available. This page has information on both ‘one off’ fixes that you can download a .reg file and manually deploy, or using GPO Preferences, you can edit the values in a GPO and apply those changes to an Exchange Server OU (Organizational Unit).
\n
The one step to note with the regedit process is which NIC you are working with and how many NIC’s your server has. The registry only knows of the first, second, third, etc. number of NIC’s. Now if you have identical builds between all of your servers, then this option certainly will ensure that all current and any future servers placed into an OU with the GPO applied will adhere to the proper registry settings.
\n
Also don’t forget, you can record all of your changes on a Windows Server 2008R2 or higher OS, by using the Problem Steps Recorder (PSR) tool.
\n
There you have it: if your DAG Databases are randomly becoming active from one server to another with no apparent reason, you may have a sleepy NIC. Please confirm that you have avoided this setting as you build out not only your DAG environment, but all Exchange related servers. Thank you.
\n
Mike O'Neill
","body@stringLength":"6115","rawBody":"
I continue to run into this issue over and over in the field so I wanted people to be aware of this possible problem. In a Database Availability Group (DAG), if your databases are randomly mounting or flipping from one server to another, for no apparent reason (including across datacenters) you may be suffering from your network interface card (NIC) going to sleep. And that’s not a good thing.
\n
Power Management on the NIC
\n
In the power management settings for the NIC on Windows Server, make sure you are not allowing the NIC to go into power save mode. Why is this important? It seems like at least once a month I’ve run into customers who have this power management setting turned on and more than one of them even had it turned on for their replication network. They were seeing some odd behavior - for example, their databases randomly flipping from one DAG node to another for no apparent reason. And yes, they were all on physical machines.
\n
Here are the steps to look at this configuration: use Device Manager to change the power management settings for a network adapter.
\n
To disable all Power Management settings in Device Manager, expand Network Adapters, right-click the adapter > Properties > Power Management, and then clear the Allow the computer to turn off this device to save power check box.
\n
Figure 1: Disable power management for the network adapter from the Power Management tab
\n
Some of your network adapters may not have the Power Management tab available. This is a good thing, as your NIC is not able to go to sleep. This means there is one less item to worry about in your setup!
\n
CAUTION Be careful when you change this setting. If it's enabled and you decide to disable it, you must plan for this modification as it will likely interrupt network traffic. It may seem odd that by just making a seemingly non-impacting change that the NIC will reset itself, but it definitely can. Trust me; I had a customer ‘test’ this during the day by accident… oops!
\n
PowerShell to the rescue
\n
In addition, now that PowerShell is able to be used for just about everything, there is this page that has a PS script available to make this change. There are additional links and related forum threads to review with supplementary information near the bottom of the script download page.
\n
This modifying script will run against all physical adapters to the machines you deploy it to, and you can also modify the script to disable wireless NIC’s. With PS, don’t forget that you can use this script to blast down these changes to all of your Exchange servers with a single step.
\n
GPO and regedit
\n
For those of you that are more comfortable with regedit and creating GPO’s to help control these settings, that option is also available. This page has information on both ‘one off’ fixes that you can download a .reg file and manually deploy, or using GPO Preferences, you can edit the values in a GPO and apply those changes to an Exchange Server OU (Organizational Unit).
\n
The one step to note with the regedit process is which NIC you are working with and how many NIC’s your server has. The registry only knows of the first, second, third, etc. number of NIC’s. Now if you have identical builds between all of your servers, then this option certainly will ensure that all current and any future servers placed into an OU with the GPO applied will adhere to the proper registry settings.
\n
Also don’t forget, you can record all of your changes on a Windows Server 2008R2 or higher OS, by using the Problem Steps Recorder (PSR) tool.
\n
There you have it: if your DAG Databases are randomly becoming active from one server to another with no apparent reason, you may have a sleepy NIC. Please confirm that you have avoided this setting as you build out not only your DAG environment, but all Exchange related servers. Thank you.
\n
Mike O'Neill
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Do you have a sleepy NIC?","moderationData":{"__ref":"ModerationData:moderation_data:3785428"},"body":"
Well, apparently some of you aren't seeing your comments come across right away and are clicking send 2 or 3 times... but no one has removed those comments. Just dropping in to say WTF is noone saying ANYTHING about this BOGUS green AGENDA. The entire thing started plenty of years ago and I think it STINKS. They have it in USB connections of COURSE, so I know all about it. I presume this is the reason that my WIFI disconnects 20 seconds after connecting. If you have WINDOWS PRO you can use Group policy to change certain WINDOWS CONNECTION MANAGER protocols, and yes on some of my machines I can do it. But not all. So I found this ALSO is in the Network Adapters properties- configure (above the list that you used to use to change your ipv4 settings, is a button that says CONFIGURE) so you can use this CONFIGURE button and YOU WILL SEE THE POWER MANAGEMENT in the upper row of tabs and SURE ENOUGH IT IS SET TO HAVE THIS CONFOUNDED COMPANY DISABLE YOUR NETWORK ADAPTER at the bequest of the GOD DMND WEF who KILL people for malthusian reasons AS WELL as internet connections!!!!!!!
Editing to note that after I unselected \"allow windows to turn off this to save power\" the appearance of my network adapters pane changed from medium icons to a very short list containing bluetooth
wifi
ethernet
Which took aback me a minute, but double clicking each of these 'details' type listings gets the same properties box as the usual icons gets.
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Thank you Terrance for the feedback, glad it helped your situation. And thank you for helping me pin point this error.
Also, I'm getting other feedback from engineers and it appears that (most/all?) HP NIC's do not have the power management tab available. Which is a good thing.
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Thank you Terrance for the feedback, glad it helped your situation. And thank you for helping me pin point this error.
Also, I'm getting other feedback from engineers and it appears that (most/all?) HP NIC's do not have the power management tab available. Which is a good thing.
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Thank you Terrance for the feedback, glad it helped your situation. And thank you for helping me pin point this error.
Also, I'm getting other feedback from engineers and it appears that (most/all?) HP NIC's do not have the power management tab available. Which is a good thing.
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Excellent article! Changing that setting stopped the constant flipping of my DAG DBs. Mine were all ESX VMs but apparently it happens with physicals as well. Definitely a must for an Exchange server build.
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Mike, Appreciated for highlighting this issue -
But, if this is enabled by default at OS level then this is wrong as per my view, MS should disbale this by default in next rollup or SP release ...I know power saving is also important but it should not create this type of unnecessary issue in the email service of organization..
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@ Mike_O'Neill - The permanent fix would probably be a GPO/DSC (PowerShell 4.0's Desired State Configuration) setting that tells all NICs on the host to disable Power Saving; then you set that GPO on your Server Group(s).
Here's the Official Method to doing it, under 'Fix It Myself' it lists the Registry entry - there is one per-device, so one would need a way to enumerate all devices under that:
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@ Joshua Bines: I actually only found it on virtual servers at first (running on VMWare), then, ran into more setups and found it on any/all types of servers. I think it depends on the driver, as I have seen several (and others pointed out) NIC's don't even have the 'power management' tab. Which is ideal. I don't know of a compiled list of which drivers/versions have/do not have the power management tab.
@ Will Shepherd: I doubt it would require a reboot, as the setting takes effect upon making the change. You are correct, the NIC will reset itself. Unfortunately, I can't test this, as my hyper-v server NIC's do not have the power management tab available. Maybe someone can verify if they use the PS that it does not require a reboot? I just don't have current access to a machine that I can test.
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@ Joshua Bines: I actually only found it on virtual servers at first (running on VMWare), then, ran into more setups and found it on any/all types of servers. I think it depends on the driver, as I have seen several (and others pointed out) NIC's don't even have the 'power management' tab. Which is ideal. I don't know of a compiled list of which drivers/versions have/do not have the power management tab.
@ Will Shepherd: I doubt it would require a reboot, as the setting takes effect upon making the change. You are correct, the NIC will reset itself. Unfortunately, I can't test this, as my hyper-v server NIC's do not have the power management tab available. Maybe someone can verify if they use the PS that it does not require a reboot? I just don't have current access to a machine that I can test.
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@ Joshua Bines: I actually only found it on virtual servers at first (running on VMWare), then, ran into more setups and found it on any/all types of servers. I think it depends on the driver, as I have seen several (and others pointed out) NIC's don't even have the 'power management' tab. Which is ideal. I don't know of a compiled list of which drivers/versions have/do not have the power management tab.
@ Will Shepherd: I doubt it would require a reboot, as the setting takes effect upon making the change. You are correct, the NIC will reset itself. Unfortunately, I can't test this, as my hyper-v server NIC's do not have the power management tab available. Maybe someone can verify if they use the PS that it does not require a reboot? I just don't have current access to a machine that I can test.
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