Email authentication is crucial for sending email. It helps protect recipients from malicious messages, such as spoofing and phishing. By setting up email authentication for your domain, you can ensure that your messages are less likely to be rejected or marked as spam by email providers like Gmail, Yahoo, AOL, Outlook.com. This is especially important when sending bulk email (large volume email), as it helps maintain the deliverability and reputation of your email campaigns. Please note that using Microsoft 365 to send bulk (mass) email is not a supported use of the service (more details below).
What changed?
Microsoft 365 email senders may meet new difficulties in delivering emails to popular email service providers. For example, Google has implemented stricter security requirements to authenticate incoming email messages, particularly those sent in large volumes, as announced on the Google blog, Gmail introduces new requirements to fight spam. They are configured to reject messages that don't meet email authentication standards. Yahoo also started enforcing similar sending standards and requirements as mentioned in Sender Best Practices | Sender Hub (yahooinc.com). These issues usually manifest in the form of Non-Delivery Reports (NDR) such as:
Authentication: 550-5.7.26 This mail is unauthenticated, which poses a security risk to the sender and Gmail users and has been blocked. The sender must authenticate with at least one of SPF or DKIM. For this message, DKIM checks did not pass and SPF check for [contoso.com] did not pass with ip: [IPAddress].
Deferral from Yahoo: Remote server returned '550 5.4.300 Message expired -> 451 [RL01] Message temporarily deferred'
Spam: 421-4.7.28 Our system has detected an unusual rate of unsolicited mail originating from your IP address. To protect our users from spam, mail sent from your IP address has been temporarily rate limited.
IPv6 Spam: 550 5.7.350 Remote server returned message detected as spam -> 550 5.7.1 [IPv6Address]
Why is email authentication important?
Email authentication verifies that email messages from a sender (for example, laura@contoso.com) are legitimate and come from expected sources for that email domain. You can improve your email deliverability by authenticating email you send with SPF, DKIM and DMARC. These Domain Name Service (DNS) email authentication records verify that you are the legitimate sender of your email and prevent spoofing and phishing attacks.
Email authentication is important for sending email because it:
Protects recipients from malicious messages
Reduces the chances of your emails being rejected or marked as spam
Establishes trust with email providers and recipients
Improves the deliverability and reputation of your email campaigns
We strongly recommend all our customers use these mechanisms to increase the chance of email being accepted by external recipients.
If an email that your organization sends does not meet email authentication standards for your recipient email service provider, or if it is seen as unsolicited bulk email, it may be rejected or marked as spam. The non-delivery reports (NDRs) from each provider include details and best practices on how to deliver email to them. Microsoft 365 is not to be used for bulk email relay, but in case the receiving email providers perceive your email as such, refer to their respective documentation.
Microsoft, including Customer Service and Support (CSS), cannot fix deliverability issues where a third-party provider rejects your message. Tenant administrators need to make changes to improve their tenant sender reputation. For our recommendations on how to improve your sender reputation, read on.
Microsoft 365 considerations for sending email
EOP has strict outbound spam controls that can block or segregate your email to a special high-risk delivery pool if it exceeds sending limits. Using Microsoft 365 to send bulk (mass) email is not a supported use of the service.
Use the following resources outside of EOP to send bulk email:
Use Azure Communication Services (ACS) Email: It facilitates high volume transactional, bulk and marketing emails.
Send bulk email through on-premises email servers: Customers maintain their own email infrastructure for mass mailings.
Use a third-party bulk email provider: There are several third-party bulk email solution providers that you can use to send mass mailings. These companies have a vested interest in working with customers to ensure good email sending practices.
The Messaging, Mobile, Malware Anti-Abuse Working Group (MAAWG) publishes its membership roster at https://www.maawg.org/about/roster. Several bulk email providers are on the list and are known to be responsible internet citizens.
For customers who choose to send bulk email using EOP*, follow these Outbound spam protection recommendations:
Don't send a large rate or volume of email that causes you to run afoul of the sending limits in the service. This recommendation also includes not sending email to a large list of Bcc recipients.
Avoid using addresses in your primary email domain (for example, contoso.com) as senders for bulk email. Doing so can affect the delivery of regular email from senders in the domain. Consider using a custom subdomain exclusively for bulk email. For example, use m.contoso.com for marketing email and t.contoso.com for transactional email.
Configure any custom subdomains with email authentication records in DNS (SPF, DKIM, and DMARC).
Following these recommendations does not guarantee delivery. If your email is rejected as bulk, send it through on-premises or a third-party provider instead.
Microsoft DMARC validation for receiving email
As a reminder, our enterprise customers can now choose how to handle inbound emails that fail DMARC validation and choose different actions based on the policy set by the domain owner, such as p=reject or p=quarantine.
For our consumer service (Outlook.com), we have changed our DMARC policy handling to honor the sender’s DMARC policy. If an email fails DMARC validation and the sender’s policy is set to p=reject or p=quarantine, we will reject the email.
I applaud Microsoft's efforts to encourage people towards using DKIM, so why then do personalised email addresses on Microsoft 365 Personal & Family accounts still not support it?
We have a lot of distribution groups in our conglomerate that have third party members in it.
So if someone outside of conglomerate sends email to that group our MX servers will try to deliver mail trough our MX servers for that sender to outside user who can be on gmail for example.
How to manipulate transfer of mail sent to distribution group, for example, to make distribution group to send an e-mail to members "on behalf of xy @ gmail so we can safely distribute mail to all members of group?
If we get mail at this time from xy @ gmail and inside distribution group we have outside users my MX will try to send mail for xy @ gmail to for example to xx @ gmail and that will not pass.
I'm currently using 3rd party utility DKIMsigner to provide this authentication type (as well as SPF & DMARC). Unfortunately the project has been abandoned by its developer so I'd be also interested in knowing the answer to Alex1005's question.
Where does MS stand on DMARC aggregation? Do we expect to continue to need a third party provider to do this, or is there any plan for aggregation and forensic tools to come into the M365 umbrella at some point in the future?
This feels like AV desktop choices in the 90s - everyone's signing contracts, waiting to see when MS will do it.
The "Microsoft DMARC validation for receiving email" section near the end, and the link that it contains, reminds me of a problem that I wish Microsoft would address, and that is what we're meant to do to realistically work around the effects of the mandatory DMARC policy change made to Outlook.com. As the comments in that thread point out, and as other threads such as the one at Answers.com go into in great depth about, that "Access denied" problem is subtle and vexing.
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Learn why email authentication is more important than ever for sending email from Microsoft 365 and Exchange Online Protection (EOP), and how to set up Sender Policy Framework (SPF), DomainKeys Identified Mail (DKIM) and Domain-based Message Authentication, Reporting, and Conformance (DMARC) records to improve your email deliverability.
","body":"
Email authentication is crucial for sending email. It helps protect recipients from malicious messages, such as spoofing and phishing. By setting up email authentication for your domain, you can ensure that your messages are less likely to be rejected or marked as spam by email providers like Gmail, Yahoo, AOL, Outlook.com. This is especially important when sending bulk email (large volume email), as it helps maintain the deliverability and reputation of your email campaigns. Please note that using Microsoft 365 to send bulk (mass) email is not a supported use of the service (more details below).
\n
What changed?
\n
Microsoft 365 email senders may meet new difficulties in delivering emails to popular email service providers. For example, Google has implemented stricter security requirements to authenticate incoming email messages, particularly those sent in large volumes, as announced on the Google blog, Gmail introduces new requirements to fight spam. They are configured to reject messages that don't meet email authentication standards. Yahoo also started enforcing similar sending standards and requirements as mentioned in Sender Best Practices | Sender Hub (yahooinc.com). These issues usually manifest in the form of Non-Delivery Reports (NDR) such as:
\n
Authentication: 550-5.7.26 This mail is unauthenticated, which poses a security risk to the sender and Gmail users and has been blocked. The sender must authenticate with at least one of SPF or DKIM. For this message, DKIM checks did not pass and SPF check for [contoso.com] did not pass with ip: [IPAddress].
\n
\n
Deferral from Yahoo: Remote server returned '550 5.4.300 Message expired -> 451 [RL01] Message temporarily deferred'
\n
\n
Spam: 421-4.7.28 Our system has detected an unusual rate of unsolicited mail originating from your IP address. To protect our users from spam, mail sent from your IP address has been temporarily rate limited.
\n
IPv6 Spam: 550 5.7.350 Remote server returned message detected as spam -> 550 5.7.1 [IPv6Address]
\n
Why is email authentication important?
\n
Email authentication verifies that email messages from a sender (for example, laura@contoso.com) are legitimate and come from expected sources for that email domain. You can improve your email deliverability by authenticating email you send with SPF, DKIM and DMARC. These Domain Name Service (DNS) email authentication records verify that you are the legitimate sender of your email and prevent spoofing and phishing attacks.
\n
Email authentication is important for sending email because it:
\n
\n
Protects recipients from malicious messages
\n
Reduces the chances of your emails being rejected or marked as spam
\n
Establishes trust with email providers and recipients
\n
Improves the deliverability and reputation of your email campaigns
\n
\n
We strongly recommend all our customers use these mechanisms to increase the chance of email being accepted by external recipients.
If an email that your organization sends does not meet email authentication standards for your recipient email service provider, or if it is seen as unsolicited bulk email, it may be rejected or marked as spam. The non-delivery reports (NDRs) from each provider include details and best practices on how to deliver email to them. Microsoft 365 is not to be used for bulk email relay, but in case the receiving email providers perceive your email as such, refer to their respective documentation.
Microsoft, including Customer Service and Support (CSS), cannot fix deliverability issues where a third-party provider rejects your message. Tenant administrators need to make changes to improve their tenant sender reputation. For our recommendations on how to improve your sender reputation, read on.
\n
Microsoft 365 considerations for sending email
\n
EOP has strict outbound spam controls that can block or segregate your email to a special high-risk delivery pool if it exceeds sending limits. Using Microsoft 365 to send bulk (mass) email is not a supported use of the service.
\n
Use the following resources outside of EOP to send bulk email:
\n
\n
Use Azure Communication Services (ACS) Email: It facilitates high volume transactional, bulk and marketing emails.
\n
Send bulk email through on-premises email servers: Customers maintain their own email infrastructure for mass mailings.
\n
Use a third-party bulk email provider: There are several third-party bulk email solution providers that you can use to send mass mailings. These companies have a vested interest in working with customers to ensure good email sending practices.
\n
\n
The Messaging, Mobile, Malware Anti-Abuse Working Group (MAAWG) publishes its membership roster at https://www.maawg.org/about/roster. Several bulk email providers are on the list and are known to be responsible internet citizens.
\n
For customers who choose to send bulk email using EOP*, follow these Outbound spam protection recommendations:
\n
\n
Don't send a large rate or volume of email that causes you to run afoul of the sending limits in the service. This recommendation also includes not sending email to a large list of Bcc recipients.
\n
Avoid using addresses in your primary email domain (for example, contoso.com) as senders for bulk email. Doing so can affect the delivery of regular email from senders in the domain. Consider using a custom subdomain exclusively for bulk email. For example, use m.contoso.com for marketing email and t.contoso.com for transactional email.
\n
Configure any custom subdomains with email authentication records in DNS (SPF, DKIM, and DMARC).
\n
\n
Following these recommendations does not guarantee delivery. If your email is rejected as bulk, send it through on-premises or a third-party provider instead.
\n
Microsoft DMARC validation for receiving email
\n
As a reminder, our enterprise customers can now choose how to handle inbound emails that fail DMARC validation and choose different actions based on the policy set by the domain owner, such as p=reject or p=quarantine.
\n
For our consumer service (Outlook.com), we have changed our DMARC policy handling to honor the sender’s DMARC policy. If an email fails DMARC validation and the sender’s policy is set to p=reject or p=quarantine, we will reject the email.
Email authentication is crucial for sending email. It helps protect recipients from malicious messages, such as spoofing and phishing. By setting up email authentication for your domain, you can ensure that your messages are less likely to be rejected or marked as spam by email providers like Gmail, Yahoo, AOL, Outlook.com. This is especially important when sending bulk email (large volume email), as it helps maintain the deliverability and reputation of your email campaigns. Please note that using Microsoft 365 to send bulk (mass) email is not a supported use of the service (more details below).
\n
What changed?
\n
Microsoft 365 email senders may meet new difficulties in delivering emails to popular email service providers. For example, Google has implemented stricter security requirements to authenticate incoming email messages, particularly those sent in large volumes, as announced on the Google blog, Gmail introduces new requirements to fight spam. They are configured to reject messages that don't meet email authentication standards. Yahoo also started enforcing similar sending standards and requirements as mentioned in Sender Best Practices | Sender Hub (yahooinc.com). These issues usually manifest in the form of Non-Delivery Reports (NDR) such as:
\n
Authentication: 550-5.7.26 This mail is unauthenticated, which poses a security risk to the sender and Gmail users and has been blocked. The sender must authenticate with at least one of SPF or DKIM. For this message, DKIM checks did not pass and SPF check for [contoso.com] did not pass with ip: [IPAddress].
\n
\n
Deferral from Yahoo: Remote server returned '550 5.4.300 Message expired -> 451 [RL01] Message temporarily deferred'
\n
\n
Spam: 421-4.7.28 Our system has detected an unusual rate of unsolicited mail originating from your IP address. To protect our users from spam, mail sent from your IP address has been temporarily rate limited.
\n
IPv6 Spam: 550 5.7.350 Remote server returned message detected as spam -> 550 5.7.1 [IPv6Address]
\n
Why is email authentication important?
\n
Email authentication verifies that email messages from a sender (for example, laura@contoso.com) are legitimate and come from expected sources for that email domain. You can improve your email deliverability by authenticating email you send with SPF, DKIM and DMARC. These Domain Name Service (DNS) email authentication records verify that you are the legitimate sender of your email and prevent spoofing and phishing attacks.
\n
Email authentication is important for sending email because it:
\n
\n
Protects recipients from malicious messages
\n
Reduces the chances of your emails being rejected or marked as spam
\n
Establishes trust with email providers and recipients
\n
Improves the deliverability and reputation of your email campaigns
\n
\n
We strongly recommend all our customers use these mechanisms to increase the chance of email being accepted by external recipients.
If an email that your organization sends does not meet email authentication standards for your recipient email service provider, or if it is seen as unsolicited bulk email, it may be rejected or marked as spam. The non-delivery reports (NDRs) from each provider include details and best practices on how to deliver email to them. Microsoft 365 is not to be used for bulk email relay, but in case the receiving email providers perceive your email as such, refer to their respective documentation.
Microsoft, including Customer Service and Support (CSS), cannot fix deliverability issues where a third-party provider rejects your message. Tenant administrators need to make changes to improve their tenant sender reputation. For our recommendations on how to improve your sender reputation, read on.
\n
Microsoft 365 considerations for sending email
\n
EOP has strict outbound spam controls that can block or segregate your email to a special high-risk delivery pool if it exceeds sending limits. Using Microsoft 365 to send bulk (mass) email is not a supported use of the service.
\n
Use the following resources outside of EOP to send bulk email:
\n
\n
Use Azure Communication Services (ACS) Email: It facilitates high volume transactional, bulk and marketing emails.
\n
Send bulk email through on-premises email servers: Customers maintain their own email infrastructure for mass mailings.
\n
Use a third-party bulk email provider: There are several third-party bulk email solution providers that you can use to send mass mailings. These companies have a vested interest in working with customers to ensure good email sending practices.
\n
\n
The Messaging, Mobile, Malware Anti-Abuse Working Group (MAAWG) publishes its membership roster at https://www.maawg.org/about/roster. Several bulk email providers are on the list and are known to be responsible internet citizens.
\n
For customers who choose to send bulk email using EOP*, follow these Outbound spam protection recommendations:
\n
\n
Don't send a large rate or volume of email that causes you to run afoul of the sending limits in the service. This recommendation also includes not sending email to a large list of Bcc recipients.
\n
Avoid using addresses in your primary email domain (for example, contoso.com) as senders for bulk email. Doing so can affect the delivery of regular email from senders in the domain. Consider using a custom subdomain exclusively for bulk email. For example, use m.contoso.com for marketing email and t.contoso.com for transactional email.
\n
Configure any custom subdomains with email authentication records in DNS (SPF, DKIM, and DMARC).
\n
\n
Following these recommendations does not guarantee delivery. If your email is rejected as bulk, send it through on-premises or a third-party provider instead.
\n
Microsoft DMARC validation for receiving email
\n
As a reminder, our enterprise customers can now choose how to handle inbound emails that fail DMARC validation and choose different actions based on the policy set by the domain owner, such as p=reject or p=quarantine.
\n
For our consumer service (Outlook.com), we have changed our DMARC policy handling to honor the sender’s DMARC policy. If an email fails DMARC validation and the sender’s policy is set to p=reject or p=quarantine, we will reject the email.
Learn why email authentication is more important than ever for sending email from Microsoft 365 and Exchange Online Protection (EOP), and how to set up Sender Policy Framework (SPF), DomainKeys Identified Mail (DKIM) and Domain-based Message Authentication, Reporting, and Conformance (DMARC) records to improve your email deliverability.
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I applaud Microsoft's efforts to encourage people towards using DKIM, so why then do personalised email addresses on Microsoft 365 Personal & Family accounts still not support it?
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The_Exchange_Team please share with us when exchange 2019 can support enable DKIM
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I have a question about this change.
We have a lot of distribution groups in our conglomerate that have third party members in it.
So if someone outside of conglomerate sends email to that group our MX servers will try to deliver mail trough our MX servers for that sender to outside user who can be on gmail for example.
How to manipulate transfer of mail sent to distribution group, for example, to make distribution group to send an e-mail to members \"on behalf of xy @ gmail so we can safely distribute mail to all members of group?
If we get mail at this time from xy @ gmail and inside distribution group we have outside users my MX will try to send mail for xy @ gmail to for example to xx @ gmail and that will not pass.
Greetings,
Albert
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when will it be possible to stop/block emails from a domain that don't support SPF and/or DKIM ?
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I'm currently using 3rd party utility DKIMsigner to provide this authentication type (as well as SPF & DMARC). Unfortunately the project has been abandoned by its developer so I'd be also interested in knowing the answer to Alex1005's question.
TIA!
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Is on-prem Exchange going to come with native DKIM signing support one day?
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Where does MS stand on DMARC aggregation? Do we expect to continue to need a third party provider to do this, or is there any plan for aggregation and forensic tools to come into the M365 umbrella at some point in the future?
This feels like AV desktop choices in the 90s - everyone's signing contracts, waiting to see when MS will do it.
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The \"Microsoft DMARC validation for receiving email\" section near the end, and the link that it contains, reminds me of a problem that I wish Microsoft would address, and that is what we're meant to do to realistically work around the effects of the mandatory DMARC policy change made to Outlook.com. As the comments in that thread point out, and as other threads such as the one at Answers.com go into in great depth about, that \"Access denied\" problem is subtle and vexing.
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