Have you ever installed an Exchange server and wanted to verify your Internet facing services were setup and configured properly? Things like Exchange ActiveSync, AutoDiscover, Outlook Anywhere (RPC/HTTP), and inbound email. Sure there are cmdlets included in Exchange 2007 like test-ActivesyncConnectivity and test-OWAConnectivity, but these tests can only be run inside your network and effectively only test your internal network connectivity. Or what if you get a call or an escalation regarding one of these services not working? How do you verify if just this user or everyone has a problem? And if there is a problem, where do you start troubleshooting? Is it a DNS problem? Is it a certificate problem? Is a port not open on the firewall? Believe it or not, these client connectivity and inbound email scenarios make up a significant portion of the support calls we see at Microsoft. And I'm sure this is the same for our partners and customers. One of my responsibilities is to analyze the top support scenarios in Exchange and to work with the Product Group to develop solutions that mitigate these issues. Instead of looking at these issues individually, I took a step back and thought of a way to address all of these scenarios with a single tool. A couple of years ago, I shared this tool idea with several product group folks, but ultimately they didn't have the time or resources to make my idea a reality. Last year, I asked Brad Hughes (an Escalation Engineer in North Carolina) if he could build a prototype of my idea. Not only did he build a prototype... he built the tool I'm sharing with you today. I'd like to introduce you to the Exchange Remote Connectivity Analyzer (ExRCA) tool which can be accessed at https://www.TestExchangeConnectivity.com. In this version, the tool will allow you to remotely test the following client types and services: Exchange ActiveSync
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