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EricLegault's avatar
EricLegault
Brass Contributor
Dec 09, 2021

Profile Sync not working

I'm logged into Edge using my M365 Business Standard account. Sync was working fine at one point, but lately I'm seeing this:

 

 

When I re-enable it, it stays stuck at "Not syncing". When I try to reset the sync, the reset dialog just spins endlessly (I've left it for hours) and when I re-open Edge it's still "Not syncing". Below is the output from edge://sync-internals/:

 

How can I resolve this? I've tried troubleshooting the service endpoints as per the documentation, but the guidance isn't clear (see my issue here).

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