Forum Discussion
Notifying Users about New Features
You have a few options to notify users that I've used:
- Create a channel in Teams dedicated to RSS feeds. I have a channel that dumps in various O365 and Microsoft Blog updates.
- If possible, hold either some lunch and learns or a Genius Bar type setup in a common area of your office where you can answer questions and demo a new feature or capability.
- Create a champions group within your organization. A group of IT and Business colleagues that are excited by new technology and looking to improve their workflow and dive positive change in the company. If they are aware of new features, they will filter it down to their colleagues and it will spread socially from there.
We have created a Yammer Group called O365 Updates - not everyone visits the page, but it is a centralized location every employee can be refereed to.
Additionally - we use a SaaS Platform called QuickHelp for our end users training that manages and has evergreen content at the end user level of training.
It's also a great benefit to train users of where work is meant to get done - here is a great picture for example.
I've used Brainstorm's Quickhelp in the past with success as well. You can set courses, track who takes them, and the service will also print out physical media or conduct instructor-led virtual training if you desire.
David Souza wrote:We have created a Yammer Group called O365 Updates - not everyone visits the page, but it is a centralized location every employee can be refereed to.
Additionally - we use a SaaS Platform called QuickHelp for our end users training that manages and has evergreen content at the end user level of training.
It's also a great benefit to train users of where work is meant to get done - here is a great picture for example.
