Forum Discussion
Behavior design for reaching adoption objectives
Hi Phil.
Thanks for sharing your experience with Tiny Habits. Indeed, I think many of us find that it is difficult to come up with generic Tiny Habits for Office 365 and the digital workplace. Together we might break the barrier and come up with some good tools, though. :)
Did you have the chance to join BJ Fogg's free 5 day program (http://tinyhabits.com/join), by the way? That's a very good way for learning about the method. On my side, I have been doing quite a number of these free programs since I first came in contact with Tiny Habits method. I find that it is an excellent way to keep the skill fresh and uncover more aspects on the method.
And I like the 2 tiny habits you share, and they show that productivity is much more than just knowing how to use the technology. Which is maybe why it is difficult to make them generic in the first place. But it ought to be possible to make the method generic, at least. I'll try to work on such a method over the coming weeks, and I will be happy to share my results with you.
For example, there's a method taught at the Tiny Habits Academy (where I'm in the process of getting certified in the Tiny Habits method) for coming up with the tiny habits that will make you succeed with a specific desired outcome, called Focus Mapping. I think through the use of Focus Mapping, it is easier to make sure that one does not get stuck.
Another aspect that I think of is the importance of mapping out the potential anchors/triggers. What behaviors do you already do in your digital workplace? With that awareness it gets easier to come up with potential good behaviors during the day.
One tiny habit for Office 365 that I am performing myself the past months is to create a notes page for the meeting in OneNote each time I create a meeting invite in Outlook. I think that is a good generic one (that is similar to your own meeting habit).
I will keep on designing more tiny habits for Office 365, and I'm planning to launch a weekly newsletter focusing on one habit per week. I think organizations would need help to keep up the work of adopting Office 365, and why not as a weekly challenge ("Will you be able to perform this tiny habit for a week?").
Cheers, Magnus
Hi Magnus, Yes! You are right and there were a few of the original CSMs at the time who were driving this and looking at the habits that could be developed. Unfortunately I've since left Microsoft and don't have access to the list of habits we made for O365. The trick is to have the anchor moment, identifying the trailing edge (the last tiny part of the existing behaviour), then define and add the tiny habit behaviour to that trailing edge, and celebrate to re-inforce. It's a really fun way to think about driving adoption and although you can't identify the steps for everyone, you can encourage your colleagues to think like this and structure your hints and tips in a way that encourages this.
Hello Emma.
Thanks for your input. Indeed, that would be one way to help employees get into Office 365, by teaching them about the anatomy of a tiny habit and let them use the method to get new behaviours. A certain kind of people are able to do this, in my experience the ones who are more inclined towards personal development and are already open to change in this way. How to get all people to get an interest in using the methodology of tiny habits, that's something I have been pondering on for the past months.
Lately I have been giving introductions to Office 365 to large audiences, and in relation to the fast changing work life (with the factors of mobility, globalization, etc.) I mention that the skill to create new habits for yourself is very valuable today and will be even more valuable in the future. After I have introduced Office 365, I run scenarios in Office 365 based on a persona (Adam). Adam has made it a habit to create his daily planning in OneNote after he gets back to his computer after having fetched his first coffee for the day. And after he has taken the time to map out his day's activities and set the day's objectives, he makes sure to celebrate himself (a normal fist pump). In this way he makes sure that his body and brain will steer him towards repeating the daily planning in OneNote tomorrow as well.
Normally this opens the eyes for a lot of people, and they start to get a grip of WHY they should learn the skill to create new habits. And in relation to their new digital workplace. So the training on Office 365 will be a chance for them to learn this skill (that they haven't had a chance to learn before).
I'll write more below on this topic. I feel that I have found a good way forward for developing the idea of tiny habits for Office 365. /Magnus :)
