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Adoption Specialist Course Registration Issue

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Microsoft

Hello All - This community identified a bug with the registration system for the Adoption Specialist course.  This course on EdX will be available until December 30, 2020 and it will then transition to Microsoft Learn.   Currently, no one can complete the EdX course registration.  This is a bug that we are working to resolve.  Thank you for your patience and your continued interest in the course.  My team and I will keep you all updated here as soon as we resolve the problem!  

 

Karuana

 

cc: @Jessie_Hwang 

28 Replies

@Karuana Gatimu hello! :) I've been looking for this course on EdX and I can't seam to find it. Can you kindly share the link? 

 

Also, any pointers you can share on other ACM courses?

 

Thank you very much!

VM.

@Karuana Gatimu Thanks heaps for looking into this and getting it resolved with EdX. I could register into the paid course and now the course dates reflect ending Dec 30, 2020.

when tried to register I got the message:

The course you are looking for is closed for enrollment as of 9/30/20, 12:00 AM.

 

Hello all, quick update on this issue:

 

We are in direct contact with edX to get this bug resolved ASAP so that enrollment can resume.  As Karuana said, this course will be open through December 30, 2020.  I will respond again when I have another update.  We appreciate your patience and continued interest in this course.

 

Jessie

 

CC: @Karuana Gatimu 

Hi @Michal_Ziemba,

 

Per my reply yesterday, we are working with the edX admins to resolve this registration bug. I will update this thread again when we have a resolution. Thank you for your patience and continued interest in this course.

 

Jessie

@Karuana Gatimu  - thanks for keeping up with the issue.  I was disappointed when I went to sign up this evening and it said it closed on 09/30/20. I will definitely be checking back to find out when the issue was resolved.

@Dear Karuana Gatimu ,

 

Any update, please ? just to let you know that as of today (oct. 16th), the training is not available yet on EDX :

 

SB0507_0-1602847730643.png

 

Thank you to keep up updated.

 

Hi @Seddik-B

 

We are aware that the registration bug is still present and the course appears closed. Per my last update, I am working directly with the edX admin team to get this issue resolved ASAP. I will keep update the community as soon as I have a resolution.

 

Thank you for your patience,
Jessie

Hi Karuana,

When I started preparing my CSP I enrolled for this course in EdX. Soon thereafter I discovered all the opportunities from Microsoft Learn (and are taking courses there). My question is if microsoft can transfer the exam fee that I paid to EdX to a voucher for an exam for your course when it is available in MS Learn?

Hi @Bernd Kroon - this is something we are working with the Microsoft Learn team to ensure it can transfer over, once the course migrates to Microsoft Learn.

Thank you!! :)

@Karuana Gatimu Hi Karuana, has the signup issue been resolved, trying to sign up and not able?

Thanks,

Marcus

Hi @marcuslevit - it is turning out to be a bit more complex than a simple bug as we originally thought, and we are still working with the edX team on resolving this issue. We apologize for the delay and really do appreciate everyone's patience as we try to get this back up ASAP. I will continue to keep this thread updated on any progress we've made.

 

Thanks,

Jessie

@Jessie_Hwang Great, appreciate your efforts & I look forward to be able to finalize the course and take the exam!

@Karuana Gatimu 

 

Hi Karuana, 

 

I couldn't registry for the class on the edx it read this course is no longer available as of 09-30-20. Is this correct? or is this part of the bug?

Yes, I saw the same message ended on 09-30-20

Hi @Marcus320,

 

As mentioned in past updates, we've run into a registration bug with this course and I'm in contact with our learn team and edX to get this fixed ASAP. However, it is turning out to be a bit more complex than a simple bug as we originally thought, and we are still working with them on resolving this issue. We apologize for the delay and really do appreciate everyone's patience as we try to get this back up ASAP. I will continue to keep this thread updated on any progress we've made.

@Karuana Gatimu 

 

Hi Karuana - is there any update on solving the registration bug for the Microsoft Service Adoption Specialist course on EdX?

 

I'm hoping to enroll in this course.

 

Thanks