Forum Discussion

La_Perla's avatar
La_Perla
Brass Contributor
May 22, 2024

Group creation needed to start a campaign

Hello all - We recently were granted a trial of Amplify. I went to create a campaign and received an error message. The error message I received said that I do not have access to create groups. I did a little research and found this: 

Question for this group: How did your organizations get around allowing group creation for those with campaign access? Any guidance is greatly appreciated. 

  • Working within your own organization's governance is the first step here. If you only allow a handful of people, then what are the campaigns you need to start working and follow the ticketing/requesting process you have to start. Some organizations have allowed individuals key to communications able to create groups as well or have loosened up their governance to be on the back end rather than preventing everyone from creating a group. Amplify isn't the only product that relies on groups and the guidance is to put the governance controls on the back side to ensure compliance and such. All of that takes work however and here to help.

Resources