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Customer Offerings: Onboarding Accelerator - Implementing Microsoft Intune Features
Published Dec 04 2019 05:31 PM 7,952 Views
Microsoft

Introduction –

 

As a Premier Field Engineer at Microsoft, I run into numerous instances where our customers have raised the need for them to have greater control and flexibility in using the Microsoft Premier Services.

More and more customers are demanding greater control and flexibility in

  • Picking the deliverables
  • Deciding the duration
  • Spreading the delivery over multiple weeks/months instead of doing everything within a week
  • Reducing disruption of normal IT operations
  • Reducing delivery wait times, and
  • Maximizing ROI for the Microsoft Premier Service offerings.

We hear you and we are changing –

 

What if we told you that, as a customer, you now have greater ability and flexibility to pick and choose the deliverables you want, from a list of deliverables within a service?

We hear you that it is not always easy to tell your team to focus solely on a Microsoft engagement for a week at stretch. What if we told you that, as a customer, you now have greater ability and flexibility to define the duration of the engagement? Not only that, what if we gave you the ability to break a single 5-day engagement into 5 separate single day deliverables spread across multiple weeks/months?

What if we told you that, as a customer, you now have greater ability to demand and request best in class resources by breaking a single engagement with multiple deliverables into multiple separate single day engagements, therefore potentially getting different SMEs for each of those deliverables?

What if we told you that, as a customer, you now have greater ability and flexibility to reduce the cost of Microsoft engagements by having greater control on deliverables, schedule and duration of the engagements?

 

Onboarding Accelerator – Implementing Microsoft Intune Features –

 

Ladies and gentlemen! Allow me to introduce to you a new Premier service in the Microsoft Services portfolio that not only helps our customers adopt and implement the Intune features and capabilities, but also give our customers the control and flexibility we spoke of above. The service is ‘Onboarding Accelerator – Implementing Intune Features’

This is a new offering in our services catalog aimed at successful adoption of Intune MDM features within your organization. It covers the current hot Modern Device Management trends like

  • Enrollment Policy
  • Compliance and Conditional Access
  • Configuration Profiles
  • Application Deployment
  • Application Protection Policy and WIP
  • RBAC and Device Management
  • Intune Data warehouse and Power BI
  • Powershell and Graph API
  • Windows 10 Update Management with Intune

Customer Centric Modular Content –

 

To make it easy for our customers to pick and choose the modern device management technology(s) that they need, we have broken down the Onboarding Accelerator – Implementing Intune Features service into 10 independent 1-day modules. The idea here is to let our customers pick the modules they want from this list, instead of Microsoft mandating a fixed set of deliverables.

 

Modules.PNG

* -> M9 and M10 will be available starting January 2020

Customer Focused Delivery Types –

 

To enable our customers to pick the modules they need from this service and then schedule it based on their operational constraints, we have created multiple delivery vehicles for this onboarding accelerator.

 

dispatches.PNG

Some Real-world Customer Scenarios for Implementing Intune Features

 

Allow me to illustrate how these delivery types and 1-day modules allow our customers greater control and flexibility in scheduling and implementing Intune Features through the ‘Onboarding accelerator – Implementing Intune Features’ service.

 

Scenario 1 –

A customer looks at all the modules within this service and decides that it wants to implement just the Compliance and Conditional Access in Intune and nothing else.

In this case, the customer can order the ‘Base’ delivery type and pick modules M1 and M3. M1 for Assessment and Planning and M3 for implementing ‘Compliance and Conditional Access’.

This will be a remote delivery.

 

Scenario 2 –

A customer looks at all the modules within this service and decides that it wants to implement the Compliance and Conditional Access along with Application Deployment in Intune

In this case, the customer can order the ‘Base’ + ‘Add On’ deliveries and pick modules M1+ M3 for base and M5 for Add on. M1 for Assessment and Planning and M3 for implementing Compliance and Conditional Access and M5 for implementing Application Deployment.

This will be a remote delivery. The delivery dates for Base and Add On are independent of each other. The customer can choose them to be consecutive or choose them to be delivered on a different week or month.

 

Scenario 3 –

A customer looks at all the modules within this service and decides that it wants to implement the Compliance and Conditional Access, Application Deployment, RBAC and Power BI and Graph API in Intune.

In this case, the customer can order the ‘Premium’ delivery and pick modules M1+ M3 + M5 + M7 + M8. M1 for Assessment and Planning, M3 for implementing Compliance and Conditional Access, M5 for implementing Application Deployment, M7 for RBAC and M8 for Power BI and Graph API.

This can be a remote or onsite delivery.

 

Some other common scenarios are illustrated in the table below –

 

scenarios.PNG

Module 1 (M1 – Assessment and Planning) does not result in a day of engagement with the customer.

 

Follow up and feedback –

 

Please reach out to your Technical Account Managers (TAMs) to see how this Onboarding Accelerator can fit your Intune implementation plans.

Special thanks and credit go to the Onboarding Accelerator - Intune Dev and Leadership team, especially Evgeniya Cherdakova (ASD Program Manager), Jamin Almond (Owner), Richard Kwon (Lead), Abrar Muhib (Lead), Eric Moe, Alessandro Cesarini, Jeff Gilbert and Arnab Mitra

 

*** IMPORTANT: Before purchasing this engagement, check with your Account Team if you're eligible for FastTrack Center Benefit for Enterprise Mobility + Security (EMS). You can use the EMS FastTrack Center Benefit when you purchase at least 150 licenses for EMS or any of its individual cloud services in an eligible plan. You then work with FastTrack Specialists to assess, remediate, enable, and drive usage of those services.***

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