Co-Management of Windows Updates Workloads

Published Oct 21 2019 08:00 AM 15.3K Views
Microsoft

This post is about co-managing the Windows Update policies workload between Configuration Manager and Intune.

 

Overview

Organizations today are looking for an integrated endpoint management platform which can ensure all devices whether owned by the business or personally owned stay secure, are managed and always up to date.

This demands the most secure desktop and mobile experiences without compromising user flexibility. Configuration Manager Co-Management opens the gateway to interconnect the investments made on-premise while attaching it with the power of modern cloud-based solutions like Microsoft 365 & unlock its full potential.

Configuration Manager supports managing internet based devices via the CMG/IBCM (if installed) and a co-managed device gives you the flexibility to use the solution that works best for your organization by allowing it to be managed concurrently with both Configuration Manager and Intune.

Lean more about co-management here: http://aka.ms/comanagement

 

 

Scenario

Your organization is interested to offload the Windows Update policies to Intune, some of the driving factors could be

  • Removing dependency of ConfigMgr agent health.
  • Updates deployment outside corporate network.
  • Always stay up to date matching corporate standards.

 

Background

When we talk about moving the Windows Update policies workload to Intune, we are leveraging the Windows Update for Business policies, also known as WUfB.

You may be wondering if that’s the case then why not use the Group Policies? This is exactly what Intune is doing, it’s managing the WUfB policies by removing dependencies of GPO & On-Premises infrastructure.

The following diagram provides a conceptual overview of how this works:

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The diagram can be roughly divided into three areas:

  • The Device Management service syncs update information (title, description, applicability) from Microsoft Update using the Server-Server sync protocol (top of the diagram).
  • The Device Management service sets automatic update policies, obtains update compliance information, and sets approvals via OMA DM (left portion of the diagram).
  • The device gets updates from Microsoft Update using client/server protocol, but only downloads and installs updates that are both applicable to the device and approved by IT (right portion of the diagram).

Reference: https://docs.microsoft.com/en-us/windows/client-management/mdm/device-update-management

 

 

Configuration

You begin with moving the Windows Update policies workload slider to either Pilot/Intune

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Starting ConfigMgr 1906 you can stage a workload to a collection.

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This triggers a policy update on the client side and increments the Co-management capabilities counter from 1 to 17.

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You can verify this in the CoManagementHander.log

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Upon a Software Update Scan Cycle, WUAHandler.log also acknowledges the handover to MDM/Intune.

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In the backend, it resets the DisableDualScan registry from 1 to 0

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This can also be seen in the Local Policy Do not allow update deferral policies to cause scan against Windows Update which changes from Enabled to Disabled

clipboard_image_9.pngclipboard_image_10.png

 

This is the famous Dual Scan policy you may have experienced in the past. In this state if you click on Check for updates, your device will directly contact Microsoft Update and download and install any applicable updates.

clipboard_image_11.png

 

Note: If you deployed the device configuration policy to force MDM over GPO you won’t notice any change against the dual scan registry or group policy which will be blocked.

 

Intune – Software Update Policies

You may be interested to delay the monthly quality updates by 7 days and the feature updates by 30 days.

For updates management, we need to create Intune Software Update Policies and deploy them as rings. This will implement the WUfB polices and will control the behavior by applying any deferrals

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  • Create an update ring to meet the organization requirements.

Its recommended to create multiple rings for deployment as you would typically do with ConfigMgr starting with a group of testers and then increasing the number of devices in each ring.

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Don’t forget to deploy/assign each ring to a target group.

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On the target devices, you will see the WUfB polices in the Settings App under Windows Update by clicking View configured update policies

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Depending on the WUfB policies configuration, the device can automatically start downloading and installing updates to the device.

clipboard_image_17.png

 

 

What about Office 365 Updates?

These updates are still managed by ConfigMgr. You have the choice to choose between ConfigMgr or Intune, for guidance, refer this link: ​​​Co-Management of Office Click-to-Run apps Workload​

 

How about 3rd Party Updates?

The third-party updates can still be managed and deployed by ConfigMgr. Since these updates are not available via Microsoft Updates, for internet facing devices you need to additionally deploy them to CMG/Cloud-DP/Internet facing DP.

 

Monitoring

Software Update compliance reports in ConfigMgr will report the Microsoft Updates as Not Required for devices which have moved the Co-Management slider to Intune.

An exception to this behavior is for the Office 365 updates and 3rd party updates which will continue to report their compliance to ConfigMgr.

Integrate Desktop Analytics with ConfigMgr for capturing updates compliance of Microsoft Updates

clipboard_image_18.png

 

 

 

 

Thanks,

Arnab Mitra

11 Comments
New Contributor

What should the Automatic Updates GPO be set to? I always had mine set to Disable when using SCCM to manage updates- back in the Win7 days it would give us two different restart options. If I migrate some machines to Intune does that still work with that setting disabled? Can I switch it to Not-Configured and have SCCM or Intune flip it to the appropriate setting?

Occasional Visitor

But in our same configuration policy not getting synced and only it works if we connected to corporate network.

 

Microsoft

Please collaborate with our support team.

Microsoft

Chris - Refer the guidance here: https://aka.ms/updatevelocity

Occasional Contributor

I have a similiar issue with some devices.. Co-Mgmt has been flipped to Intune for Wufb, Comgmt.log says it has been moved, yet the settings in registry is not reset. They still remain active, and device is not receiving any updates at all from any place. Running latest version of ConfigMgr

 

2020-08-20_140756.png

Microsoft

Interesting that its some devices only and not all, this may require deeper investigation. Please open a support incident.

Occasional Contributor

Case opened. An interesting issue also is that in https://docs.microsoft.com/en-us/mem/configmgr/sum/deploy-use/integrate-windows-update-for-business-... this documentation, in step 4, it specifies to create a client agent setting to disable the software update workflow, but this settings is missing from the above text.

 

The disableDualScan setting is set to 0, but the Wuserver, and UseWuServer registry settings are not removed by itself on my troublesome devices.

Microsoft

That step is only required if you want to completely move off ConfigMgr to Intune (Including Office and 3rd party Updates). One of the key point in the docs url you posted is "However, third-party patching, if enabled in Client Settings, is still managed by Configuration Manager."

Occasional Contributor

@Arnab Mitra 

Ye. but that is a different setting entirely, which enables the 3rd line in the gpo showing in my screenshot above

2020-08-27_000009.png

Microsoft
Established Member

Have the same issue as HM_naiks. Co-management is enabled but systems are still looking for updates from WSUS. The policy is WUfB but the download source is still on-prem WSUS. This breaks the entire reason for WUfB.

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Version history
Last update:
‎Nov 04 2019 06:45 AM
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