Forum Discussion
Windows 10 clients not installing all required updates from MECM
We have 300+ clients not installing all required updates. These 300 clients are part of 2000 machines that are all in the same collection. Would upgrading, in-place, erase older update history? ...
Hi bcerveny,
You'll want to check client side on a few devices to determine if the client sees the updates in question as missing/applicable. There are a few CM logs to review such as UpdatesHandler, UpdatesStore, WUAHandler, and UpdatesDeployment. https://docs.microsoft.com/en-us/mem/configmgr/core/plan-design/hierarchy/log-files#BKMK_SU_NAPLog
Depending on what you find will dictate next steps. If CM is reporting the updates as not required/not applicable, then you would need to look into the windows update agent's (WUA) log file, WindowsUpdate.log. If CM is reporting the updates as applicable but the install is not taking place, then logs such as UpdatesDeployment should provide more clues. This is probably one that will need engagement with technical support but hopefully I have given a few things to check first.
You'll want to check client side on a few devices to determine if the client sees the updates in question as missing/applicable. There are a few CM logs to review such as UpdatesHandler, UpdatesStore, WUAHandler, and UpdatesDeployment. https://docs.microsoft.com/en-us/mem/configmgr/core/plan-design/hierarchy/log-files#BKMK_SU_NAPLog
Depending on what you find will dictate next steps. If CM is reporting the updates as not required/not applicable, then you would need to look into the windows update agent's (WUA) log file, WindowsUpdate.log. If CM is reporting the updates as applicable but the install is not taking place, then logs such as UpdatesDeployment should provide more clues. This is probably one that will need engagement with technical support but hopefully I have given a few things to check first.