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chandrabusa's avatar
chandrabusa
Copper Contributor
Jan 09, 2020
Solved

Software updates stuck at 0% Downloading

We have new SCCM environment 1910 version. Testing software updates on some test machines. On all Win 8.1 test machines, patches got installed. On all Win 10 machines updates are stuck at 0% download...
software update management
Akshay_Mane's avatar
Akshay_Mane
Iron Contributor
Jan 13, 2020

chandrabusa 

 

We have recently been experiencing this issue on seemingly random devices as well.

Not sure exactly why this happens, but the following seems to resolve the issue in our environment without having to uninstall the client:

  1. Stop the SMS Agent service

  2. Stop the Windows Update service

  3. Rename C:\Windows\SoftwareDistribution to something else (i.e. SoftwareDistribution.old)

  4. Start the SMS Agent service again

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