Forum Discussion
bacharbader
Jun 07, 2019Brass Contributor
Fail installing updates event log
Why there is no event log error for fail installing Windows updates in clients? SCCM push updates using ADR that create new software Update group each time. I noticed that some updates are failed to...
drewfortey
Jul 08, 2019Copper Contributor
bacharbader
Did you check the Config Mgr logs?
wuahandler.log
updatesdeployment.log
rebootcoordinator.log
We typically check those 3 in CMTrace (merged view) and can find errors with the updates installing. Sometimes they are general, non-specific errors that aren't helpful, but other times, it will tell you error "time-out exceeded" etc.
You may need to run a PS script against your Software Updates Catalog to set the max run time. By default it should be 60mins but we've caught a bunch that were reset to 5mins. We have a script that we run now to increase it to 90 or 120mins for CU's etc. (if required).
I would check in those places and then hit the Google machine for the update run time change.
Drew