CMG Status stuck at " Starting"

[Pawan_Bhasin_09]

We are facing issue with CMG in our ConfigMgr Environment. It is stuck at “Starting” status since 4 weeks. Also, not able to start / stop CMG service. Please help.

[#2]

Hi,
Have you check if secretkey or certificates wasn’t expired ?
If it expired
What is you CM Build ?

[#3]

@DxR Yes, Both are OK... created CMG a month back... It was working fine.... all of a sudden its hung in " Starting" status

Thanks,

Deep

[#4]

CM Build is 2006

[#5]

Any Chance you can post a couple more screenshots of the log ? ensure you blank out your information.

[#6]

Yes, logs will be very usefull.
SMS_Cloud_ProxyConnector.log
CloudMgr.log
CMGService.log
CMGHttpHandler.log

[#7]

You can try to start/stop CMG with powershell
Stop-CMCloudManagementGateway
Wait 10 minutes or check logs to see if services is stopped then
Start-CMCloudManagementGateway