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Pawan_Bhasin_09's avatar
Pawan_Bhasin_09
Copper Contributor
Sep 17, 2021

CMG Status stuck at " Starting"

We are facing issue with CMG in our ConfigMgr Environment. It is stuck at “Starting” status since 4 weeks. Also, not able to start / stop CMG service. Please help.

CM current branch
  • DxR's avatar
    DxR
    Iron Contributor
    Sep 18, 2021
    Hi,
    Have you check if secretkey or certificates wasn’t expired ?
    If it expired
    What is you CM Build ?
    • Pawan_Bhasin_09's avatar
      Pawan_Bhasin_09
      Copper Contributor
      Sep 20, 2021

      DxR Yes, Both are OK... created CMG a month back... It was working fine.... all of a sudden its hung in " Starting" status

       

      Thanks,

      Deep

      • Nathan Blasac's avatar
        Nathan Blasac
        Iron Contributor
        Sep 20, 2021
        Any Chance you can post a couple more screenshots of the log ? ensure you blank out your information.
  • DxR's avatar
    DxR
    Iron Contributor
    Sep 20, 2021
    Yes, logs will be very usefull.
    SMS_Cloud_ProxyConnector.log
    CloudMgr.log
    CMGService.log
    CMGHttpHandler.log
    • DxR's avatar
      DxR
      Iron Contributor
      Sep 20, 2021
      You can try to start/stop CMG with powershell
      Stop-CMCloudManagementGateway
      Wait 10 minutes or check logs to see if services is stopped then
      Start-CMCloudManagementGateway

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