CMG "failed to decrypt app secret key" message

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Frequent Visitor

I don't necessarily see anything broken here... looking more for somebody to confirm my thought that this particular log error can be safely ignored.  I see this in both the CMGatewayNotificationWorker.log and the Status messages for SMS_SERVICE_CONNECTOR...   

Failed to execute worker "CMGatewayNotificationWorker" with error "Failed to decrypt app secret key: Decryption failed with 0". See CMGatewayNotificationWorker.log for further details. 

Logs it about every 60 mins.   However, clients are getting content, the Connection Analyzer shows all green marks.   And the CMG connection point server shows "connected".   Looking at other non-critical entries in the SMS_SERVICE_CONNECTOR status messenges it appears that other "workers" are decrypting the secret key just fine as they start and finish their cycles without incident.   I'm thinking for certain things this is expected or normal depending on how things are configured. 

Anybody know what this means, especially whether it's safe to ignore or should i keep digging?

Thanks in advance!

1 Reply
We had the same thing. We had to delete the application and then redo it. Make sure the person signing in for the application has Global Admin