I'm having trouble with Microsoft Tech Community. What's the best way to reach out?

While our aim is to provide you with a perfect, trouble-free, smooth experience in the Microsoft Tech Community, realistically, we know that's not always possible. So what's the best way to reach out? 

 

Here are a few scenarios and the best way to handle each one.

 

Someone posted a spam message.

 

On the right side of the message, there's a drop-down arrow with options. Click "Report Inappropriate Content," and offer the context (indicating it's spam). Our team reviews these posts on a daily basis and will consider and remove any messages we confirm to be spam.

 

 

Someone is being abusive or rude.

 

Similarly as per above, "Report Inappropriate Content" is your best bet in this scenario. Please note we have a Code of Conduct if you have any doubt about whether content is appropriate.

 

I'm having technical issues with the community.

 

Reach out to techcommunity@microsoft.com and we'll be able to help you.

 

I have general questions about Tech Community.

 

If you have questions about the Tech Community or elements of it, we recommend posting in our Community Discussion space. 

 

I have some ideas on how to improve Tech Community.

 

We have a Community Ideas board where we track suggestions and feedback. This is the best place to submit it as we'll take into consideration suggestions based on amount of upvotes and interest. 

 

What not to do:

 

Please don't escalate any conflict. If someone is being abusive or rude, please report it and let us handle it.

 

Please do not tag individual Microsoft employees in posts or comments. If a Tech Community thread has gone dormant for a significant period of time unanswered (a thread which requires one), feel free to reach out to techcommunity@microsoft.com and we can do our best to reach out to the appropriate team. 

 

Thanks! Feel free to reach out if you have any questions.