Verification Code Email Issue

%3CLINGO-SUB%20id%3D%22lingo-sub-2245766%22%20slang%3D%22en-US%22%3EVerification%20Code%20Email%20Issue%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-2245766%22%20slang%3D%22en-US%22%3E%3CP%3EHello%2C%20how%20are%20you%20doing%3F%20when%20I%20try%20to%20log%20in%20my%20azure%20account%20I%20am%20asked%20to%20enter%20a%20verification%20code%20that%20is%20supposed%20to%20be%20previously%20emailed%20to%20my%20alternate%20email%20account.%20The%20issue%20is%20that%20this%20verification%20code%20was%20emailed%20once%20but%20when%20I%20entered%20it%2C%20the%20system%20refused%20it%20and%20I%20couldn't%20log%20in.%20Since%20then%2C%20the%20system%20keeps%20asking%20me%20for%20a%20verification%20code%20over%20and%20over%20but%20no%20email%20is%20sent%20to%20my%20alternate%20email%20account%20anymore%2C%20therefore%20I%20am%20not%20able%20to%20log%20in.%20As%20far%20as%20I%20know%2C%20the%20alternate%20email%20account%20is%20correct.%20Please%2C%20could%20you%20help%20me%20solve%20this%20issue%3F%3C%2FP%3E%3C%2FLINGO-BODY%3E
New Contributor

Hello, how are you doing? when I try to log in my azure account I am asked to enter a verification code that is supposed to be previously emailed to my alternate email account. The issue is that this verification code was emailed once but when I entered it, the system refused it and I couldn't log in. Since then, the system keeps asking me for a verification code over and over but no email is sent to my alternate email account anymore, therefore I am not able to log in. As far as I know, the alternate email account is correct. Please, could you help me solve this issue?

2 Replies
Hi Daniel,

Have you tried to login using an InPrivate window (Ctrl+Shift+N)? Hope you will be able to sign in again. If not you could raise a support ticket at Microsoft Azure support.
Hello,

Yes, I have tried and the issue remains. When I try to raise a ticket I am asked to log in again so it's a loop.