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ERP Support KONSPEC Mangalore's avatar
ERP Support KONSPEC Mangalore
Copper Contributor
Mar 28, 2018

Trouble in Logging in Azure VM

We are facing problem in logging remote desktop of Windows 2012 R2 Virtual Machine( containing Azure Static IP)  from Local PC-1.  When the same Azure static IP is been tried in another PC-2 of same network, it is getting logged in successfully.

The amazing fact is that in same PC-1 when we try with alternative Azure static IP of another VM, the RDP is getting logged in successfully.

We had disabled Windows Firewall, Antivirus, connected PC to other service provider (internet Dongle) and other USB LAN. The problem is existing. Kindly help us......

Azure VM RDP
  • Sam Murcio's avatar
    Sam Murcio
    Copper Contributor
    Mar 29, 2018

    Hello,

     

    Are there any NSGs associated with the NIC or subnet this problem VM is on? NSGs are ACLs that can be assigned to a NIC or subnet and basically allow or deny specified traffic, based on port and source \ destination IP address. 

    • Vinoth_Azure's avatar
      Vinoth_Azure
      Iron Contributor
      Jan 13, 2019

      Can you try to ping the specific pulblic address and confirm ? 

       

      And try to check weather the RDP port are go through from the PC-1.

       

      #telnet public_address 3389

       

      if above get resoved , it might be the machine specific issue.

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