Forum Discussion

David_Peschell's avatar
David_Peschell
Copper Contributor
Jan 16, 2024

I'm unable to change my payment method since my subscription has been disable

My Azure Subscription was disable due to my card on file has been expire and I need my subscription to be reactivate so i can add new card on the file to make payment. Please reactivate my subscription

  • YazidMissaoui's avatar
    YazidMissaoui
    Copper Contributor
    Jan 19, 2024
    1.Update Payment Method: There should be an option to update your payment method. This may involve adding a new credit card or updating the existing card information.
    Or
    2.Contact Azure Support: If you're unable to reactivate the subscription or update the payment method through the portal, I recommend contacting Azure Support directly. You can reach them via the 'Help + support' section in the Azure Portal. Explain your situation, and they should be able to assist you in reactivating your subscription.

Resources