RD Client Leads to App Store

RD Client Leads to App Store
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 Dec 11 2023
1 Comments (1 New)
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Hi, 

I am currently using Remote.IT + RD Client to access my PC while I am away on vacation. However, after setting up my remote access and attempting to launch the window through RD Client, I am always taken to the Apple Store instead of the actual app. 

 

Why is this happening and how do I make sure the RD Client is launching instead of the Apple Store? I have the application downloaded and have tried reinstalling multiple times to no success. 

 

Thanks.

 

*I have used these two apps before and they have worked flawlessly. Which is why I am so confused this time. Any help would be great!*

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Microsoft
Status changed to: Closed

We are sorry you are running into issues. To discuss issues we recommend to share your problem on our Tech Community forum (https://aka.ms/wvdtc) or open a support ticket after you have reviewed the troubleshooting options in our documentation (Windows Virtual Desktop troubleshooting overview - Azure | Microsoft Docs)

 

We recommend to review our troubleshooting section first. The other option you have is to open a support ticket through the Azure Portal.