juanma445's avatar
juanma445
Copper Contributor
Mar 28, 2022
Status:
Closed

Problems with RD client (Android) on Chromebook

I normally use different remote desktop apps on Chromebook and I find this one is still not very usable. Please see some issues I notice:

- Slow mouse: When using the RDP client, it feels like you are dragging the mouse with less speed than the real desktop and my Chromebook. Not the best of experiences.

- Speed when writing is also very slow. Many times that I am writing, I have to wait a second or 2 for the word to get written and continue. This is really annoying if you write a lot. I've used other RDP rools like Remmina in Linux and it does not have these problems. I was expecting more of the official Microsoft RDP client.

It would be great if you could address these issues. I'd definitely be using this app a lot more.

Thank you!

5 Comments

  • We are sorry you are running into issues. To discuss issues we recommend to share your problem on our Tech Community forum (https://aka.ms/wvdtc) or open a support ticket after you have reviewed the troubleshooting options in our documentation (Windows Virtual Desktop troubleshooting overview - Azure | Microsoft Docs)

     

    We recommend to review our troubleshooting section first. The other option you have is to open a support ticket through the Azure Portal.

  • juanma445's avatar
    juanma445
    Copper Contributor

    Mine is a Lenovo IdeaPad Flex 5 Chromebook 13IML05.

     

    I will try to record a video in the next days or the beginning of January.

     

    Have a good holidays!

  • Stefano1973's avatar
    Stefano1973
    Copper Contributor

    I have the same problem using "Microsoft Remote Desktop" on chromebook  Acer 315 CB315-3H-C3EV  .

     

    Problems seem related on mouse:

    - scrolling on remote pc using mouse wheel is very slow and sometimes it lags;

    - sometimes mouse left button works like mouse right button.

     

    Furthermore is it possibile to send ALT+TAB command to remote computer (to change current windows)  instead of local one?

     

    Thank you.

  • Hi juanma445 ,

    Thanks for the feedback. What Chromebook are you using? It will be hard for us to repro this bug, can you attach a video/screen capture of the slow mouse/typing occurring?