Microsoft Remote Desktop not working.

Microsoft Remote Desktop not working.
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 Sep 03 2023
1 Comments (1 New)
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When I use Microsoft Remote Desktop from my Mac to connect to my PC, it displays an error.

Unable to connect

Your session ended because of a data encryption error. If this keeps happening, contact your network administrator for assistance.

Error code: 0x407

my Mac and my PC aren't on the same network. my Mac at home, and my PC at the company.
However, I use a VPN connected to my company network. I use SSH to connect to my PC is OK, and I am sure the username and password are correct. please help me. thanks.

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Microsoft
Status changed to: Closed

We are sorry you are running into issues. To discuss issues we recommend to share your problem on our Tech Community forum (https://aka.ms/wvdtc) or open a support ticket after you have reviewed the troubleshooting options in our documentation (Windows Virtual Desktop troubleshooting overview - Azure | Microsoft Docs)

 

We recommend to review our troubleshooting section first. The other option you have is to open a support ticket through the Azure Portal.