Microsoft Remote Desktop Client Mac crashes when joining a teams call on an Azure VD

[Ian Beddows]

I have exactly the same behaviour. I've turned off the Optimize Teams Video and Audio in the Mac Remote Desktop Client Preferences and it now allows video, even if a poorer experience.

[jmorriskainos]

Same experience for me as well--the issue was absent in 10.7.7, and appears to still be present in 10.7.9.

[awright825]

I'm happy to report that my video is now working after installing Version 10.7.9 (2009) of the Microsoft Remote Desktop Beta.

This issue is now resolved from my perspective.

[Ian Beddows]

Yes, that version of the Beta  has also fixed my issue. 

[gietal]

As @awright825 mentioned, The fix is available on the latest beta client version 10.7.9 (build 2009). You can get it from aka.ms/rdmacbeta

[stewartgscott]

I think similar.  When in a Teams meeting and select together mode , crashes

[gietal]

@stewartgscott have you tried with the latest beta client (now version 10.7.9 build 2011)? does it still crash with that version?

[tmariscal]

We are sorry you are running into issues. To discuss issues we recommend to share your problem on our Tech Community forum (https://aka.ms/wvdtc) or open a support ticket after you have reviewed the troubleshooting options in our documentation (Windows Virtual Desktop troubleshooting overview - Azure | Microsoft Docs)

We recommend to review our troubleshooting section first. The other option you have is to open a support ticket through the Azure Portal.