Microsoft RDP for Mac problem with iPad and Sidecar

Microsoft RDP for Mac problem with iPad and Sidecar
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 Jan 27 2022
2 Comments (2 New)
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Hello,

 

I use Microsoft RDP for Mac to connect to a Windows computer, I have a primary 4K screen and an iPad a secondary display (configured with Apple Sidecar). When I check the "Optimize for Restina Display", the RDP screen is black on the iPad but on the primary display, It works fine. When I uncheck the "Optimize for Restina Display"  option, the iPad shows the screen like the primary Display. But the primary display is blurred ... It's normal, It is not retina ...

 

The iPad Air 4 is updated to the last version of iOS, the Mac is on version 12.2 and Microsoft RDP app to the last version too.

 

Thanks for your help.

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Microsoft

We are sorry you are running into issues. To discuss issues we recommend to share your problem on our Tech Community forum (https://aka.ms/wvdtc) or open a support ticket after you have reviewed the troubleshooting options in our documentation (Windows Virtual Desktop troubleshooting overview - Azure | Microsoft Docs)

 

We recommend to review our troubleshooting section first. The other option you have is to open a support ticket through the Azure Portal.

Microsoft
Status changed to: Closed