Black screenshot Remote Desktop Beta

Black screenshot Remote Desktop Beta
7

Upvotes

Upvote

 Oct 29 2021
11 Comments (11 New)
Closed

Hi,

 

I'm using Microsoft Remote Desktop Beta (Version 10.7.1 (1942)) with macOS 11.6 (20G165)

 

I'm experiencing a problem when I want to take a screenshot inside a Remote Desktop session.

The screenshot taken is always full black, wether I take it on the desktop or in the paper board.

This problem has never happened to me before and it is very annoying.

I tried using the former version of Microsoft Remote Desktop (not the beta) and the screenshot works as intented

Comments
Regular Visitor

similar/same issue potentially - since 10.7.1 the application windows for RDP Beta are invisible to any screenshot utility I use - the built-in app as well as Skitch.  

Regular Visitor

I forgot to mention it was introduced in build 1942, the issue does not occur with previous builds 1939 and lower.

Regular Visitor

Glad to see I'm not the only one.

I had never experienced this issue before, but wasn't sure it was only related to this build, as I updated from Catalina to Big Sur and now Monterey at the same time.

I am now under Monterey 12.0.1 and the problem is still here (still build 1942)

 

Occasional Visitor

Same. Came here to post the issue but there are people who meet the problem.

Occasional Visitor

I can verify that this starts with build 1942 and exhibits the problem on macOS 11.6.1

Regular Visitor

Related issue - RDP is also black when sharing screen from Mac via Microsoft Teams. 

Occasional Contributor

I'm on macOS 10.15.7, Remote Desktop Beta version 10.17.1 (build 1942), and I am seeing what I believe is the same problem.  A screen grab in Skitch gets whatever is behind the RDP window (another window, or the background).  It never gets the RDP session.

Visitor

This looks fixed with latest build #1948.

Occasional Visitor

I agree!  Thanks for the update...

Regular Visitor

Same here all good with build 1948 !

 

 

edit : there is no more screenshot issue, but I can't copy / paste from Mac to RDP or the other way around

Microsoft
Status changed to: Closed