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Diaruemnus
Copper Contributor
Jul 11, 2024
Status:
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Android Remote Desktop Zoom and Cursor Offset Bug

There is a severe usability bug in the Android RDP app and had been for over three years.

 

Opening Android's software keyboard causes the remote session to zoom in slightly. The cursor tracking is now off by the amount of zoom, and the desktop cannot be zoomed out.

 

I have to disconnect and reconnect every time I have to type something. Can you please get someone to fix this?

Android client

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There is a severe usability bug in the Android RDP app and had been for over three years.

 

Opening Android's software keyboard causes the remote session to zoom in slightly. The cursor tracking is now off by the amount of zoom, and the desktop cannot be zoomed out.

 

I have to disconnect and reconnect every time I have to type something. Can you please get someone to fix this?

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There is a severe usability bug in the Android RDP app and had been for over three years.

 

Opening Android's software keyboard causes the remote session to zoom in slightly. The cursor tracking is now off by the amount of zoom, and the desktop cannot be zoomed out.

 

I have to disconnect and reconnect every time I have to type something. Can you please get someone to fix this?

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Trying to fix this.

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This is where the Android app directed me to report the issue. If this is not the correct place, correct it in the Android app.

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We recommend to review our troubleshooting section first. The other option you have is to open a support ticket through the Azure Portal.

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