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Experiencing Missed Alerts for Log Search Alerts - 06/16 - Resolved

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Azure-Monitor-Team
Former Employee
Jun 15, 2022
Final Update: Thursday, 16 June 2022 05:12 UTC

We've confirmed that all systems are back to normal with no customer impact as of 06/16, 04:30 UTC. Our logs shows the incident started on 06/16, 00:10 UTC and that during the 4 hours & 20 minutes that it took to resolve the issue . Some customers may have experienced issues with missed alerts or missed alerts notifications in West US2 region during the impacted duration.
  • Root Cause: The failure was due to backend dependencies become unhealthy.
  • Incident Timeline: 4 Hours & 20 minutes - 06/16, 00:10 UTC through 06/16, 04:30 UTC.
We understand that customers rely on Log Search Alerts as a critical service and apologize for any impact this incident caused.

-Srikanth

Initial Update: Thursday, 16 June 2022 03:24 UTC

Starting at 00:10 UTC on 16 Jun 2022, you have been identified as a customer using Azure Monitor in West US 2 who may experience issues with missed alerts or missed alerts notifications.

  • Next Update: Before 06/16 05:30 UTC or as events warrant
  • Work Around: None
We are aware of this issue and are actively investigating. The next update will be provided in 2 hours, or as events warrant.
-Shwetha Huilgol
Updated Jun 15, 2022
Version 2.0
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