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Experiencing Data latency Issue for Azure Log Analytics in South Africa North - 02/04 - Resolved

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Azure-Monitor-Team
Silver Contributor
Feb 04, 2021
Final Update: Thursday, 04 February 2021 07:34 UTC

We've confirmed that all systems are back to normal with no customer impact as of 02/04, 07:35 UTC. Our logs show the incident started on 02/04, 06:12 UTC and that during the 1 Hour & 23 minutes that it took to resolve the issue some customers may have experienced data latency and incorrect alert activation in South Africa North region.
  • Root Cause: The failure was due to incorrect configuration in one of the component of the service.
  • Incident Timeline: 1 Hour & 23 minutes - 02/04, 06:12 UTC through 02/04, 07:35 UTC
We understand that customers rely on Azure Log Analytics as a critical service and apologize for any impact this incident caused.

-Mohini

Published Feb 04, 2021
Version 1.0
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