Experiencing Data Latency in Azure portal for Many Data Types - 06/01 - Resolved

Published May 31 2022 06:26 PM 916 Views
Final Update: Wednesday, 01 June 2022 11:26 UTC

We've confirmed that all systems are back to normal with no customer impact as of 06/01, 09:54 UTC. Our logs show the incident started on 05/31, 21:35 UTC and that during the 12 hours 19 minutes it took to resolve the issue. Some customers using Application Insights and Log Analytics may experience data latency which could lead to data access issues, missed or misfired alerts. Customers using Azure Sentinel may also experience missed or misfired alerts.

  • Root Cause: The failure was due to one of our dependent services went unavailable.
  • Incident Timeline: 9 Hours & 19 minutes - 05/31, 21:35 UTC through 06/01, 09:54 UTC
We understand that customers rely on Application Insights and Log Analytics as a critical service and apologize for any impact this incident caused.

-Mohsin Inamdar

Update: Wednesday, 01 June 2022 07:50 UTC

The backend dependency is in the process of rolling back. Some customers using Application Insights and Log Analytics may experience data latency which could lead to data access issues, missed or misfired alerts. Customers using Azure Sentinel may also experience missed or misfired alerts.
  • Work Around: NA
  • Next Update: Before 06/01 10:00 UTC
-Srikanth

Update: Wednesday, 01 June 2022 07:17 UTC

The backend dependency is in the process of rolling back. Some customers using Application Insights and Log Analytics may experience data latency which could lead to data access issues, missed or misfired alerts. Customers using Azure Sentinel may also experience missed or misfired alerts.
  • Work Around: NA
  • Next Update: Before 06/01 09:30 UTC
-Sathya

Update: Wednesday, 01 June 2022 04:52 UTC

The backend dependency is in the process of rolling back. Some customers using Application Insights and Log Analytics may experience data latency which could lead to data access issues, missed or misfired alerts. Customers using Azure Sentinel may also experience missed or misfired alerts.
  • Work Around: NA
  • Next Update: Before 06/01 07:00 UTC
-Sathya

Update: Wednesday, 01 June 2022 02:49 UTC

The backend dependency is in the process of rolling back. Some customers using Application Insights and Log Analytics may experience data latency which could lead to data access issues, missed or misfired alerts. Customers using Azure Sentinel may also experience missed or misfired alerts
  • Work Around:
  • Next Update: Before 06/01 05:00 UTC
-Eric Singleton

Update: Wednesday, 01 June 2022 01:25 UTC

Root cause has been isolated to a backend dependency. Some customers using Application Insights and Log Analytics may experience data latency which could lead to data access issues, missed or misfired alerts. Customers using Azure Sentinel may also experience missed or misfired alerts
  • Work Around:
  • Next Update: Before 06/01 03:30 UTC
-Eric Singleton

Version history
Last update:
‎Jun 01 2022 04:36 AM
Updated by: