Final Update: Wednesday, 01 June 2022 11:26 UTC
We've confirmed that all systems are back to normal with no customer impact as of 06/01, 09:54 UTC. Our logs show the incident started on 05/31, 21:35 UTC and that during the 12 hours 19 minutes it took to resolve the issue. Some customers using Application Insights and Log Analytics may experience data latency which could lead to data access issues, missed or misfired alerts. Customers using Azure Sentinel may also experience missed or misfired alerts.
- Root Cause: The failure was due to one of our dependent services went unavailable.
- Incident Timeline: 9 Hours & 19 minutes - 05/31, 21:35 UTC through 06/01, 09:54 UTC
We understand that customers rely on Application Insights and Log Analytics as a critical service and apologize for any impact this incident caused.
-Mohsin Inamdar
Update: Wednesday, 01 June 2022 07:50 UTC
The backend dependency is in the process of rolling back. Some customers using Application Insights and Log Analytics may experience data latency which could lead to data access issues, missed or misfired alerts. Customers using Azure Sentinel may also experience missed or misfired alerts.
- Work Around: NA
- Next Update: Before 06/01 10:00 UTC
-Srikanth
Update: Wednesday, 01 June 2022 07:17 UTC
The backend dependency is in the process of rolling back. Some customers using Application Insights and Log Analytics may experience data latency which could lead to data access issues, missed or misfired alerts. Customers using Azure Sentinel may also experience missed or misfired alerts.
- Work Around: NA
- Next Update: Before 06/01 09:30 UTC
-Sathya
Update: Wednesday, 01 June 2022 04:52 UTC
The backend dependency is in the process of rolling back. Some customers using Application Insights and Log Analytics may experience data latency which could lead to data access issues, missed or misfired alerts. Customers using Azure Sentinel may also experience missed or misfired alerts.
- Work Around: NA
- Next Update: Before 06/01 07:00 UTC
-Sathya
Update: Wednesday, 01 June 2022 02:49 UTC
The backend dependency is in the process of rolling back. Some customers using Application Insights and Log Analytics may experience data latency which could lead to data access issues, missed or misfired alerts. Customers using Azure Sentinel may also experience missed or misfired alerts
- Work Around:
- Next Update: Before 06/01 05:00 UTC
-Eric Singleton
Update: Wednesday, 01 June 2022 01:25 UTC
Root cause has been isolated to a backend dependency. Some customers using Application Insights and Log Analytics may experience data latency which could lead to data access issues, missed or misfired alerts. Customers using Azure Sentinel may also experience missed or misfired alerts
- Work Around:
- Next Update: Before 06/01 03:30 UTC
-Eric Singleton
