Experiencing Data Latency for Log Analytics in NorwayWest - 02/11 - Resolved

Published Feb 11 2022 02:40 PM 810 Views
Final Update: Saturday, 12 February 2022 06:51 UTC

We've confirmed that all systems are back to normal with no customer impact as of 2/12, 06:30 UTC. Our logs show the incident started on 2/11, 17:50 UTC and that during the 12 hours & 40 minutes that it took to resolve the issue some customers may have experienced delayed or missed Log Search Alerts, query failures and latency in data ingestion in Norway West region.

  • Root Cause: The failure was due to an issue in one of our dependent services
  • Incident Timeline: 12 Hours & 40 minutes - 02/12, 06:30 UTC through 02/11, 17:50 UTC
We understand that customers rely on Azure Log Analytics as a critical service and apologize for any impact this incident caused.

-Deepika

Update: Saturday, 12 February 2022 03:36 UTC

We continue to investigate issues within Log Analytics in the Norway West region. Root cause is not fully understood at this time. Some customers continue to experience delayed or missed Log Search Alerts, query failures and latency in data ingestion. We are working to establish the start time for the issue, initial findings indicate that the problem began at <02/11 ~17:15 UTC>. We currently have no estimate for resolution.
  • Work Around: none
  • Next Update: Before 02/12 08:00 UTC
-Jack Cantwell

Update: Saturday, 12 February 2022 00:27 UTC

We continue to investigate issues within Log Analytics in the Norway West region. Root cause is not fully understood at this time. Some customers continue to experience delayed or missed Log Search Alerts, query failures and latency in data ingestion. We are working to establish the start time for the issue, initial findings indicate that the problem began at <02/11 ~17:15 UTC>. We currently have no estimate for resolution.
  • Work Around: none
  • Next Update: Before 02/12 02:30 UTC
-Jack Cantwell

Initial Update: Friday, 11 February 2022 22:39 UTC

We are aware of issues within Log Analytics in NorwayWest region and are actively investigating. Customers may experience delayed or missed Log Search Alerts.
  • Work Around:
  • Next Update: Before 02/12 01:00 UTC
We are working hard to resolve this issue and apologize for any inconvenience.
-Chandar

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Version history
Last update:
‎Feb 11 2022 11:12 PM
Updated by: