Experiencing Data Gaps issue in Azure Portal for Many Data Types - 09/06 - Resolved

Published Sep 06 2021 04:55 AM 698 Views
Final Update: Monday, 06 September 2021 11:43 UTC

We've confirmed that all systems are back to normal with no customer impact as of 09/06, 11:12 UTC. Our logs show the incident started on 09/06, 10:31 UTC and that during the 41 minutes that it took to resolve the issue some customers might have experienced intermittent data gaps and incorrect alert activation in Norway East region.
  • Root Cause: The failure was due to issue with one of our backend service.
  • Incident Timeline:  41 minutes - 09/06, 10:31 UTC through 09/06, 11:12 UTC
We understand that customers rely on Application Insights as a critical service and apologize for any impact this incident caused.

-Srikanth

%3CLINGO-SUB%20id%3D%22lingo-sub-2724538%22%20slang%3D%22en-US%22%3EExperiencing%20Data%20Gaps%20issue%20in%20Azure%20Portal%20for%20Many%20Data%20Types%20-%2009%2F06%20-%20Resolved%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-2724538%22%20slang%3D%22en-US%22%3EFinal%20Update%3A%20Monday%2C%2006%20September%202021%2011%3A43%20UTC%3CBR%20%2F%3E%3CBR%20%2F%3EWe've%20confirmed%20that%20all%20systems%20are%20back%20to%20normal%20with%20no%20customer%20impact%20as%20of%2009%2F06%2C%2011%3A12%20UTC.%20Our%20logs%20show%20the%20incident%20started%20on%2009%2F06%2C%2010%3A31%20UTC%20and%20that%20during%20the%2041%20minutes%20that%20it%20took%20to%20resolve%20the%20issue%20some%20customers%20might%20have%20experienced%26nbsp%3Bintermittent%20data%20gaps%20and%20incorrect%20alert%20activation%20in%20Norway%20East%20region.%3CBR%20%2F%3E%20Root%20Cause%3A%26nbsp%3BThe%20failure%20was%20due%20to%20issue%20with%20one%20of%20our%20backend%20service.%20Incident%20Timeline%3A%26nbsp%3B%2041%20minutes%20-%2009%2F06%2C%2010%3A31%20UTC%20through%2009%2F06%2C%2011%3A12%20UTCWe%20understand%20that%20customers%20rely%20on%20Application%20Insights%20as%20a%20critical%20service%20and%20apologize%20for%20any%20impact%20this%20incident%20caused.%3CBR%20%2F%3E%3CBR%20%2F%3E-Srikanth%3CBR%20%2F%3E%3C%2FLINGO-BODY%3E
Version history
Last update:
‎Sep 06 2021 04:55 AM
Updated by: