Final Update: Monday, 06 September 2021 10:47 UTC
We've confirmed that all systems are back to normal with no customer impact as of 09/06, 10:05 UTC. Our logs show the incident started on 09/06, 08:53 UTC and that during the 1 hours 12 minutes that it took to resolve the issue some customers may have experienced data access issues and delayed or missed alerts in West Europe region.
- Root Cause: The failure was due to issue with one of our backend service.
- Incident Timeline: 1 Hours & 12 minutes - 09/06, 08:53 UTC through 09/06, 10:05 UTC
We understand that customers rely on Application Insights as a critical service and apologize for any impact this incident caused.
-Srikanth
