Experiencing Data Gaps issue in Azure Portal for Many Data Types - 08/03 - Resolved

Published Aug 03 2021 12:52 PM 2,129 Views
Final Update: Tuesday, 03 August 2021 19:50 UTC

We've confirmed that all systems are back to normal with no customer impact as of 08/02, 17:54 UTC. Our logs show the incident started on 08/02, 17:08 UTC and that during the 46  minutes that it took to resolve the issue some customers experienced intermittent metric data gaps and incorrect metric alert activation in Central India.
  • Root Cause: The issue was due to the failure of a service Application Insights depends on.
  • Incident Timeline:  46 minutes - 08/02, 17:08 UTC through 08/02, 17:54 UTC
We understand that customers rely on Application Insights as a critical service and apologize for any impact this incident caused.

-Subhash

%3CLINGO-SUB%20id%3D%22lingo-sub-2606825%22%20slang%3D%22en-US%22%3EExperiencing%20Data%20Gaps%20issue%20in%20Azure%20Portal%20for%20Many%20Data%20Types%20-%2008%2F03%20-%20Resolved%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-2606825%22%20slang%3D%22en-US%22%3E%3CDIV%20style%3D%22font-size%3A14px%3B%22%3E%3CDIV%20style%3D%22font-size%3A14px%3B%22%3E%3CU%3EFinal%20Update%3C%2FU%3E%3A%20Tuesday%2C%2003%20August%202021%2019%3A50%20UTC%3CBR%20%2F%3E%3CBR%20%2F%3EWe've%20confirmed%20that%20all%20systems%20are%20back%20to%20normal%20with%20no%20customer%20impact%20as%20of%2008%2F02%2C%2017%3A54%20UTC.%20Our%20logs%20show%20the%20incident%20started%20on%2008%2F02%2C%2017%3A08%20UTC%20and%20that%20during%20the%2046%26nbsp%3B%20minutes%20that%20it%20took%20to%20resolve%20the%20issue%20some%20customers%20experienced%20intermittent%20metric%20data%20gaps%20and%20incorrect%20metric%20alert%20activation%20in%20Central%20India.%3CBR%20%2F%3E%3CUL%3E%3CLI%3E%3CU%3ERoot%20Cause%3C%2FU%3E%3A%20The%20issue%20was%20due%20to%20the%20failure%20of%20a%20service%20Application%20Insights%20depends%20on.%3C%2FLI%3E%3CLI%3E%3CU%3EIncident%20Timeline%3C%2FU%3E%3A%26nbsp%3B%2046%20minutes%20-%2008%2F02%2C%2017%3A08%20UTC%20through%2008%2F02%2C%2017%3A54%20UTC%3C%2FLI%3E%3C%2FUL%3EWe%20understand%20that%20customers%20rely%20on%20Application%20Insights%20as%20a%20critical%20service%20and%20apologize%20for%20any%20impact%20this%20incident%20caused.%3CBR%20%2F%3E%3CBR%20%2F%3E-Subhash%3CBR%20%2F%3E%3C%2FDIV%3E%3CHR%20style%3D%22border-top-color%3Alightgray%22%20%2F%3E%3C%2FDIV%3E%3C%2FLINGO-BODY%3E
Version history
Last update:
‎Aug 03 2021 12:52 PM
Updated by: