Final Update: Tuesday, 11 May 2021 03:33 UTC
We've confirmed that all systems are back to normal with no customer impact as of 5/11, 2:56 UTC. Our logs show the incident started on 5/11, 1:45 UTC and that during the ~1 hour 11 min that it took to resolve the issue customers in Central US experienced data latency, data gaps and incorrect alert activation.
- Root Cause: The failure was due to one of the backend services becoming unhealthy
- Incident Timeline: 1 Hours & 11 minutes - 5/11, 1:45 UTC through 5/11, 2:56 UTC
We understand that customers rely on Application Insights as a critical service and apologize for any impact this incident caused.
-Anupama
Initial Update: Tuesday, 11 May 2021 02:30 UTC
We are aware of issues within Application Insights in Central US region and are actively investigating. Some customers may experience intermittent data latency, data gaps and incorrect alert activation.
- Work Around: None
- Next Update: Before 05/11 04:30 UTC
We are working hard to resolve this issue and apologize for any inconvenience.
-Anupama
