Experiencing Data Gap, Data Latency and Data Access in Azure Monitor - 03/22 - Resolved

Published Mar 22 2022 07:47 AM 640 Views
Final Update: Tuesday, 22 March 2022 14:14 UTC

We've confirmed that all systems are back to normal with no customer impact as of 3/22, 13:10 UTC. Our logs show the incident started on 3/22, 12:10 UTC and that during the 1 hour that it took to resolve the issue some customers using Azure Monitor in China region might have experienced intermittent data access, data latency, data gaps and incorrect alert activation.

  • Root Cause: The failure was due to a backend dependency.
  • Incident Timeline: 1 Hour - 3/22, 12:10 UTC through 3/22, 13:10 UTC
  • We understand that customers rely on Application Insights as a critical service and apologize for any impact this incident caused.

    -Surya 
    %3CLINGO-SUB%20id%3D%22lingo-sub-3263585%22%20slang%3D%22en-US%22%3EExperiencing%20Data%20Gap%2C%20Data%20Latency%20and%20Data%20Access%20in%20Azure%20Monitor%20-%2003%2F22%20-%20Resolved%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-3263585%22%20slang%3D%22en-US%22%3E%3CDIV%20style%3D%22font-size%3A14px%3B%22%3E%3CDIV%20style%3D%22%22%3E%3CDIV%20style%3D%22%22%3E%3CSPAN%20style%3D%22font-size%3A%2014px%3B%22%3EFinal%20Update%3A%20Tuesday%2C%2022%20March%202022%2014%3A14%20UTC%3C%2FSPAN%3E%3C%2FDIV%3E%3CDIV%20style%3D%22%22%3E%3CSPAN%20style%3D%22font-size%3A%2014px%3B%22%3E%3CBR%20%2F%3E%3C%2FSPAN%3E%3C%2FDIV%3E%3CDIV%20style%3D%22%22%3E%3CSPAN%20style%3D%22font-size%3A%2014px%3B%22%3EWe've%20confirmed%20that%20all%20systems%20are%20back%20to%20normal%20with%20no%20customer%20impact%20as%20of%203%2F22%2C%2013%3A10%20UTC.%20Our%20logs%20show%20the%20incident%20started%20on%203%2F22%2C%2012%3A10%20UTC%20and%20that%20during%20the%201%20hour%20that%20it%20took%20to%20resolve%20the%20issue%20some%20customers%20using%20Azure%20Monitor%20in%20China%20region%20might%20have%20experienced%20intermittent%26nbsp%3B%3C%2FSPAN%3E%3CSPAN%20style%3D%22font-size%3A%2014px%3B%22%3Edata%20access%2C%26nbsp%3B%3C%2FSPAN%3E%3CSPAN%20style%3D%22font-size%3A%2014px%3B%22%3Edata%20latency%2C%3C%2FSPAN%3E%3CSPAN%20style%3D%22font-size%3A%2014px%3B%22%3E%26nbsp%3B%3C%2FSPAN%3E%3CSPAN%20style%3D%22font-size%3A%2014px%3B%22%3Edata%20gaps%20and%20incorrect%20alert%20activation.%3C%2FSPAN%3E%3C%2FDIV%3E%3CDIV%20style%3D%22%22%3E%3CBR%20%2F%3E%3C%2FDIV%3E%3CDIV%20style%3D%22%22%3E%3CLI%20style%3D%22font-size%3A%2014px%3B%22%3E%3CU%3ERoot%20Cause%3C%2FU%3E%3A%20The%20failure%20was%20due%20to%20a%20backend%20dependency.%3C%2FLI%3E%3CLI%20style%3D%22font-size%3A%2014px%3B%22%3E%3CU%3EIncident%20Timeline%3C%2FU%3E%3A%201%20Hour%20-%203%2F22%2C%2012%3A10%20UTC%20through%203%2F22%2C%2013%3A10%20UTC%3C%2FLI%3E%3C%2FDIV%3E%3CDIV%20style%3D%22%22%3E%3CSPAN%20style%3D%22font-size%3A%2014px%3B%22%3EWe%20understand%20that%20customers%20rely%20on%20Application%20Insights%20as%20a%20critical%20service%20and%20apologize%20for%20any%20impact%20this%20incident%20caused.%3C%2FSPAN%3E%3C%2FDIV%3E%3CDIV%20style%3D%22%22%3E%3CSPAN%20style%3D%22font-size%3A%2014px%3B%22%3E%3CBR%20%2F%3E%3C%2FSPAN%3E%3C%2FDIV%3E%3CDIV%20style%3D%22%22%3E%3CSPAN%20style%3D%22font-size%3A%2014px%3B%22%3E-Surya%26nbsp%3B%3C%2FSPAN%3E%3C%2FDIV%3E%3C%2FDIV%3E%3C%2FDIV%3E%3C%2FLINGO-BODY%3E
    Version history
    Last update:
    ‎Mar 22 2022 07:47 AM
    Updated by: