Final Update: Sunday, 15 May 2022 08:46 UTC
We've confirmed that all systems are back to normal with no customer impact as of 05/15, 08:20 UTC. Our logs show the incident started on 05/15, 05:55 UTC and that during the 2 hours & 25 minutes that it took to resolve the issue. Some of the customers using application insights may have experienced data access issue and delayed or missed alerts in West Europe region.
- Root Cause: The failure was due to one of our backend dependency becoming unhealthy.
- Incident Timeline: 2 Hours & 25 minutes - 05/15, 05:55 UTC through 05/15, 08:20 UTC.
We understand that customers rely on Application Insights as a critical service and apologize for any impact this incident caused.
-Srikanth
Update: Sunday, 15 May 2022 07:01 UTC
We are aware of issues within Application Insights and are actively investigating. Some customers may experience data access issue and delayed or missed alerts in West Europe region.
- Work Around: None.
- Next Update: Before 05/15 11:30 UTC
-Srikanth
