Experiencing Data Access issue in Azure Portal for Many Data Types - 09/14 - Resolved

Published Sep 13 2021 11:37 PM 490 Views
Final Update: Tuesday, 14 September 2021 11:34 UTC

We've confirmed that all systems are back to normal with no customer impact as of 09/14, 11:00 UTC. Our logs show the incident started on 09/14, 00:00 UTC and that during the 11 hours that it took to resolve the issue customers who attempted to use the Application Insights configuration blade for ASE-based App Services / Function Apps may have seen message :"Error displaying your content" globally. The Application Insights configuration blade for non-ASE App Services / Function Apps are not impacted.
  • Root Cause: The failure was due to issue with one of our dependent service.
  • Incident Timeline: 11 Hours - 09/14, 00:00 UTC through 09/14, 11:00 UTC
We understand that customers rely on Application Insights as a critical service and apologize for any impact this incident caused.

-Vyom

Update: Tuesday, 14 September 2021 06:35 UTC

Root cause has been isolated to issue  with Application Insights configuration blade. Customers who are attempting to use the Application Insights configuration blade for ASE-based App Services / Function Apps may see message :"Error displaying your content" globally. The Application Insights configuration blade for non-ASE App Services / Function Apps are not impacted.
  • Work Around: None.
  • Next Update: Before 09/14 12:00 UTC
-Vyom

Version history
Last update:
‎Sep 14 2021 04:38 AM
Updated by: