Experiencing Data Access issue in Azure Portal for Many Data Types - 02/14 - Resolved

Final Update: Sunday, 14 February 2021 16:37 UTC

We've confirmed that all systems are back to normal with no customer impact as of 02/14, 13:50 UTC. Our logs show the incident started on 02/14, 12:50 UTC and that during the 1 hour that it took to resolve the issue some of the customers using Azure Monitor in South East Asia Region experienced data access issues in Log Analytics Workspaces, delayed or misfired Log Search alerts.

• Root Cause: The failure was due to issues with in one of the backend services.
• Incident Timeline: 1 Hour - 02/14, 12:50 UTC through 02/14, 13:50 UTC

We understand that customers rely on Azure Log Analytics as a critical service and apologize for any impact this incident caused.

-Jayadev