Experiencing Data Access Issue in Azure portal for Log Analytics - 01/26 - Resolved

Published Jan 26 2022 10:29 AM 622 Views
Final Update: Wednesday, 26 January 2022 18:42 UTC

We've confirmed that all systems are back to normal with no customer impact as of 01/26, 18:00 UTC. Our logs show that the incident started on 01/26, 16:55 UTC and that during the 1 hour & 5 minutes that it took to resolve the issue some of customers using Azure Monitor or Azure Sentinel might have experienced delayed or missed Log Search Alerts and issues accessing data in UK South region.
  • Root Cause: The failure was due to an issue in one of our backend services.
  • Incident Timeline: 1 Hour & 5 minutes - 01/26, 16:55 UTC through 01/26, 18:00 UTC
We understand that customers rely on Azure Log Analytics as a critical service and apologize for any impact this incident caused.

-Saika

Initial Update: Wednesday, 26 January 2022 18:25 UTC

We are aware of issues within Log Analytics and are actively investigating. Some of the customers using Azure Monitor or Azure Sentinel may experience delayed or missed Log Search Alerts and issues accessing data in UK South region.
  • Work Around: None
  • Next Update: Before 01/26 21:30 UTC
We are working hard to resolve this issue and apologize for any inconvenience.
-Saika

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Version history
Last update:
‎Jan 26 2022 10:46 AM
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