Experiencing Data Access Issue in Azure portal for Log Analytics - 01/06 - Resolved

Published Jan 06 2022 03:02 PM 462 Views
Final Update: Friday, 07 January 2022 00:51 UTC

We've confirmed that all systems are back to normal with no customer impact as of 1/6, 23:40 UTC. Our logs show the incident started on 1/6, 21:10 UTC and that during the 2 hours and 30 minutes that it took to resolve the issue, some customers may have experienced delayed or missed Log Search Alerts and data access issues. Some customers using Azure Sentinel may have also experienced data access issues and delayed or misfired alerts.
  • Root Cause: The failure was due to a backend dependency
  • Incident Timeline: 2 Hours & 30 minutes - 1/6, 21:10 UTC through 1/6, 23:40UTC
We understand that customers rely on Azure Log Analytics as a critical service and apologize for any impact this incident caused.

-Eric Singleton

Initial Update: Thursday, 06 January 2022 23:00 UTC

We are aware of issues within Log Analytics and are actively investigating. Some customers may experience delayed or missed Log Search Alerts and data access issues. Some customers using Azure Sentinel may also experience data access issues and delayed or misfired alerts.
  • Work Around:
  • Next Update: Before 01/07 01:00 UTC
We are working hard to resolve this issue and apologize for any inconvenience.
-Eric Singleton

Version history
Last update:
‎Jan 06 2022 04:54 PM
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