Final Update: Friday, 11 June 2021 08:45 UTC
We've confirmed that all systems are back to normal with no customer impact as of 06/11, 06:39 UTC. Our logs show the incident started on 06/11, 08:10 UTC and that during the 1 Hours & 31 minutes that it took to resolve the issue, customers ingesting telemetry in Southeast Asia geographical region may have experienced intermittent data latency, data gaps and incorrect alert activation.
-Vyom
We've confirmed that all systems are back to normal with no customer impact as of 06/11, 06:39 UTC. Our logs show the incident started on 06/11, 08:10 UTC and that during the 1 Hours & 31 minutes that it took to resolve the issue, customers ingesting telemetry in Southeast Asia geographical region may have experienced intermittent data latency, data gaps and incorrect alert activation.
- Root Cause: The failure was due to an issue with one of our dependent service.
- Incident Timeline: 1 Hours & 31 minutes - 06/11, 06:39 UTC through 06/11, 08:10 UTC
-Vyom
Published Jun 11, 2021
Version 1.0